0333 202 9802

At British Gas, we work hard to provide products and services that are helpful for all our customers.

This advice applies to Wales. See advice for See advice for England , See advice for Scotland. The ratings are calculated using information from different sources, including Citizens Advice, Energy Ombudsman and the suppliers. More details. Check the full table to compare more energy suppliers' customer service.

0333 202 9802

This is an unofficial number we are not associated with British Gas. Calls to this number cost 7p per minute, plus your operators access charge. This is a call connection service, you can also contact British Gas for free on , or find help by visiting their website here. Known for being the biggest energy provider in Britain, British Gas provides energy for over 11 million homes. Our Diverse Energy team has worked tirelessly in order to deliver you with all the British Gas contact numbers that you need. Based in England, you can call them during normal working times- the lines are open from 8am until 6pm in the week and 8am until 6pm on Saturday. If you need to call to join, query your tariff or make a complaint then find the phone number below. Many customers get hold of the main contact number for British Gas and wait for the customer services to place you through to the required expert. You can bypass this process with all the numbers available here, with that said, if you are uncertain on which number to call, telephone their customer services and they will help you with all general enquiries. That law called for the merger of all area gas boards and from this merger the British Gas Corporation was born. In the British Gas Corporation was privatized and in broken up into several constituent parts which gave us the British Gas we know today. British Gas is by far the largest energy supplier in the UK serving nearly half of British homes and a half million businesses. The company has nearly 30, employees in the UK alone. Earlier this year British Gas announced they were closing their Oldbury call centre meaning there are now nearly fewer people answering the phones for British Gas than there were last year.

To discuss any of the above and speak directly with a British Gas Customer Service Agent consult the above table. Those unsure on what plan to go for, can phone up their team for advice. We also believe in listening to 0333 202 9802 customers - working with professional testers so that we may make it easier and simpler to navigate through our website and app, 0333 202 9802.

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Just go to their main website and check the top right-hand corner for more information. Calls to and numbers are usually included in a mobile or landline call plan. If you have a gas emergency, you should telephone the national gas helpline on right away. These lines are open 24 hours a day, seven days a week. If you have an electricity emergency, then you need to contact your local regional electricity company for any electric issues you wish to report. Most of these companies have Twitter accounts that contain an almost live status on their networks including power cuts, outages, maintenance, and estimated completion times. You can also dial from a landline to be put through to your network operator. Apart from the main numbers listed above, there are additional telephone numbers for other types of enquiries you may have that are listed below:. The above numbers are open Monday to Friday 9am to 5pm, closed on Saturday and Sundays. The bereavement support line is open Monday to Friday from 7am to 10pm, Saturdays and Sundays between 8am and 6pm.

0333 202 9802

You can pay your British Gas bill by presenting your barcoded bill at a Payzone or Post Office store, via direct debit directly through British Gas or by making payments over the phone or online. To top up your prepayment meter with British Gas, take your gas card or electricity key to your nearest Payzone store or Post Office branch. All Post Office and Payzone stores accept cash payments while debit and credit card payments can be made at the discretion of the Payzone retailer. You can pay your British Gas energy bill by direct debit. You can pay in fixed monthly payments so the same amount is paid each month, or opt for variable monthly payments. Variable monthly payments are determined by the amount of energy that you use. To pay your British Gas energy bill over the phone, call the hour automated payment line on They accept all major MasterCards and Visa Cards.

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Once you are connected to an interpreter, let them know you would like to talk to British Gas. Our app is supported by Apple devices iOS version You can use our customer service ratings to help you decide which supplier to use. The website has been created and is managed so that as many British Gas customers as possible can use it. That can mean department and staff changes within the company, the existing British Gas customer service contact number you once had may also have changed so make sure you browse this page to find the right telephone number. This statement was prepared on 13 th January We want everyone to be able to use this site and app - including people with sight, hearing, physical and any other disabilities. Policies can be changed or cancelled over the telephone, phone their cancellation desk and tell them why you wish to move energy provider. At British Gas, we work hard to provide products and services that are helpful for all our customers. Typically when switching energy, the new provider takes care of all cancellations so that you do not have to.

Selectra UK works with this energy provider. By Danielle Lyon.

You will start to see these improvements as we release new versions of the app, with the aim of making it fully accessible by the end of This is an unofficial number we are not associated with British Gas. Once you are connected to an interpreter, let them know you would like to talk to British Gas. British Gas is by far the largest energy supplier in the UK serving nearly half of British homes and a half million businesses. They have put all the measures in to make it a smooth process that can hopefully rectify any issues. Yes, you can utilise the main telephone number at the top or find one more specific to switch to British Gas. Known for being the biggest energy provider in Britain, British Gas provides energy for over 11 million homes. Telephone: Email: customerservices britishgas. So if you're having problems using this site, please let us know. Skip to content. As previously discussed, all general enquiries can be taken up with their customer service desk. You can bypass this process with all the numbers available here, with that said, if you are uncertain on which number to call, telephone their customer services and they will help you with all general enquiries. At British Gas, we work hard to provide products and services that are helpful for all our customers. To learn more about using SignVideo service, visit www.