Ace car rental review

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But you may not know a lot about the company and wonder whether it is a good choice. It was founded in by Robert Sorenson and today has more than locations worldwide, including in 23 states. ACE makes its own reservation system available to affiliate companies. That means that at certain locations another company may provide the vehicles. While you can make a reservation through the ACE website to pick up a car in Jordan, an Eras employee will meet you at the airport. But the company does have low aggregate ratings on several other pages. Customers largely complained about poor service and extra fees.

Ace car rental review

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Renee Jersey City, NJ.

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Free to use There are no hidden charges or fees. Filter your deals Filter by car type, brand and more. Instantly customise your results. Book with flexibility Use our "free cancellation" filter for maximum flexibility at no extra cost. Travelers can access Ace by taking the MIA Mover public transportation system on the 3rd level between the Dolphin and Flamingo garages. From there, you can walk about two minutes to Ace Rent A Car, which is open daily from 7 am until 11 pm to accommodate a range of flight itineraries. Ace offers some top rewards available among rental car customer loyalty programs. On qualifying reservations, members earn two points for each dollar on their base rental rates. Additionally, there are no blackout dates or rental vehicle restrictions, and renters can even count points toward instant discounts at participating locations.

Ace car rental review

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research. A link has directed you to this review. Its location on this page may change next time you visit. The encounter left me utterly dismayed and disappointed in the level of professionalism displayed by one of their employees. Upon questioning the pricing discrepancy and requesting verification for a phone number, the employee's demeanor quickly turned hostile and degrading. Instead of addressing my concerns with courtesy and respect, he resorted to berating me, refusing to finish the transaction, and even turning off his computer before walking away. The behavior exhibited by this employee was not only unprofessional but completely unacceptable. Every customer deserves to be treated with dignity and respect, regardless of the situation.

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John West Blocton, AL. Instead of addressing my concerns with courtesy and respect, he resorted to berating me, refusing to finish the transaction, and even turning off his computer before walking away. Negative star rating for ACE and Priceline both! I was forced to pay extra to get a smaller car. Customers largely complained about poor service and extra fees. That means that at certain locations another company may provide the vehicles. Bad deal. It was founded in by Robert Sorenson and today has more than locations worldwide, including in 23 states. We provide a buying advantage with verified reviews and unbiased editorial research. Avoid them at all costs.

ACE Rent a Car is a small company, compared to some of the others we have reviewed Hertz, Enterprise, Avis with only 59 locations, so unfortunately, it is not as widely available as other companies, despite its relatively low pricing. The risk of using a small company is that they can run low on cars, or even sell out unless you book far enough in advance.

I had previous experience with another company that was sued by Florida AG and I was one of the witnesses. Valet service: ACE offers valet parking and fast shuttle service at airports to make travel easier and less stressful. Ace and their supposed super cheap counterparts try to deny your credit card ins coverage, your private insurance, and even bookings made through other companies like Hotwire. We provide a buying advantage with verified reviews and unbiased editorial research. Page 1 Reviews 0 - Just unethical business practice. Also on the Priceline website, I chose the airport location and it was not at the airport. Turned in my car am. Thanks Renee 9 Thanks for your vote! This is a company wide issue. Reservation look-up: If travel plans change, customers can easily find and adjust a reservation with their confirmation number and email address. While you can make a reservation through the ACE website to pick up a car in Jordan, an Eras employee will meet you at the airport. Not expected from a reputable company member of Avis Budget Group. Travel Best Rental Cars. Car returned in perfect condition with no damage whatsoever.