Amazon tv stick not working

Experiencing a black screen or a Fire Stick that won't turn on, load media, or connect to Wi-Fi?

However, any earnings do not affect how we review services. Learn more about our editorial integrity and research process. The Amazon Firestick is a great device that makes it easy to watch shows from pretty much any streaming platform right on your TV screen. The good news is that there are a few things you can try that should get you back on track and watching your favorite shows or movies in no time. You can also try restarting your WiFi router, as this will solve many of the most common issues. If nothing on this list works, the last resort for most issues is to restore your device to the factory settings, which we look at later in this article. This will require you to go through the entire setup process again and potentially reinstall any Fire Stick channels or installed applications you had — but it will give you the best chance of fixing any stubborn issues.

Amazon tv stick not working

Tbow asked a question. During a show on an app, suddenly the screen went blank and it indicated there was an Error. I unplugged it and tried it on other TVs in the house, but I'm getting the same result. My remote does not even sync with the Fire Stick anymore. Please give me some suggestions. PaulPi Amazon Staff. Hello Tbow , welcome to the Community! I'm sorry to hear your Fire TV Stick is stuck on the logo. Here's some troubleshooting you can try to fix this issue:. If any of the answers in this thread helped you, press the "Select as Best" button to label that response as the best answer. I have tried all of the steps you outlined above and I'm still on that screen.

Once you plug it back in, you should see the Fire TV logo as the device boots back up. Learn more. Firestick crashes can occur with individual apps or with the entire device.

Amazon's many different Fire TV Stick devices provide an easy and inexpensive way to turn your "dumb" TV into a smart one. You may also want to invest in one of these streaming products if there's a handful of apps you simply can't get on your smart TV, but that you know are available through Amazon's Fire TV platform. Regardless of why you're buying a Fire TV Stick or why you already own one , these little HDMI plug-and-play peripherals are not without their occasional hiccups and glitches. Fortunately, we know about many of the most common issues you may encounter when using a Fire TV Stick or other Fire TV devices , and have outlined a number of solutions in this handy guide. Step 3: Attempt to reboot your modem or router to solve your internet connection problem.

Maybe you've got buffering video, maybe the remote has stopped working, or perhaps it's just not powering up at all. Fortunately, there are a few things you can try to get it going again. Let's take a look at what you need to do when your Fire Stick is not working. First of all, make sure that your Fire TV Stick is set up properly. It may sound obvious, but cables can easily work their way loose over time. Also, make sure your Stick is powered properly, connected to a wall outlet or power strip, and that you're using the original power adapter if you still have it. Although it can be tempting to have one less cable behind your TV, they don't always output enough juice to keep a Fire Stick working reliably. The Fire TV Stick is designed to be left plugged in and connected at all times.

Amazon tv stick not working

Get to the bottom of an unresponsive Fire Stick. When a Fire TV Stick is not responding, it can get stuck on the loading screen, freeze with an app or video open, or even display a black screen. Fire TV unresponsiveness can be the result of an update or long load process, but it can also happen when the device locks up. There are also a number of problems that can cause a Fire Stick to appear unresponsive. Here are the most common:. Since there are a number of issues which can cause a Fire TV Stick to become unresponsive, or appear unresponsive, fixing the problem is a process of elimination. Try each of these fixes in order, and check to see if the Fire TV Stick works after each one. Wait for the loading screen.

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If any of the answers in this thread helped you, press the "Select as Best" button to label that response as the best answer. Open a different app. If a specific app is having trouble connecting to the internet or loading content, uninstall it, restart the Fire Stick, and reinstall it. Was this page helpful? If possible, power your Fire Stick by plugging it directly into a power socket on your wall, not into your TV, another device, or through an adapter or surge protector. These solutions should fix things fast. Use limited data to select advertising. After you've finished hyperventilating because you thought your Fire TV was possessed , follow these quick few steps to disable the screen-reading function. There are a few ways you can restart a Fire TV Stick. The Alexa-enabled remote uses Bluetooth rather than IR like a normal remote control, so it needs strong batteries to work properly. Keep us posted!

Amazon's many different Fire TV Stick devices provide an easy and inexpensive way to turn your "dumb" TV into a smart one. You may also want to invest in one of these streaming products if there's a handful of apps you simply can't get on your smart TV, but that you know are available through Amazon's Fire TV platform.

Open a different app. Now let's start troubleshooting! I hate going into the apps to watch stuff. Brad Stephenson. This article covers a wide range of fixes to help you troubleshoot and fix an Amazon Fire Stick that's not working. You may accept or manage your choices by clicking below, including your right to object where legitimate interest is used, or at any time in the privacy policy page. Find your Amazon product and ask a question. However, there are a couple of things you can check to give your device the best chance. Checking your modem's lights can provide insight into its current internet connection status. Use profiles to select personalised content. This will free up some space for those much-needed software updates. Reply 1 out of 1 found it helpful. Did this solve your issue?