Ambulance call handler salary

Yorkshire Ambulance Service is currently looking for emergency call takers to work either full-time or part-time shifts. You would become part of a team delivering an invaluable service to the patients of Yorkshire.

Emergency call handlers are the first point of contact for the public in providing lifesaving advice and assistance. They are responsible for prioritising calls and giving first aid and medical advice over the telephone, in emergency and non-emergency situations. Most jobs are with the NHS. The current pay scales are from April Job vacancies appear on the myjobscotland website. LMI data powered by Lightcast.

Ambulance call handler salary

They are the first point of contact for our callers, some of whom will be distressed, anxious or panicking. Emergency Call Handlers use effective communication skills to obtain the required essential patient information. They use the Medical Priority Dispatch System to obtain an initial assessment of both the patient and the scene in an efficient manner and are also responsible for accurately recording essential patient information in a precise and timely manner on both the Computer Aided Dispatch system and by completion of handwritten paperwork for both emergency and non-emergency ambulance requirements. Trainee Emergency Call Handlers undergo five weeks of classroom training followed by a minimum of 10 supervised shifts in our Emergency Operations Centre. We are an emergency service and you will be required to work a rotating shift pattern, covering 24 hours per day, 7 days per week. When completing your application, all sections of the form need to be complete, including detailing your full employment and education history. Please also ensure your contact details are correct. If you have a disability or require any reasonable adjustments to attend assessment or interview, please let us know. If successful at assessment, you will be invited to a competency-based interview where we will be looking for examples of your experience and understanding in the following areas:. We use cookies to enable us to provide the very best user experience. Cookies help the website to function and to track how you interact with the site. By continuing to browse you are agreeing to our use of necessary cookies. Application form When completing your application, all sections of the form need to be complete, including detailing your full employment and education history. Ensure that any relevant convictions, cautions or previous dismissals are declared. Assessment If successful at assessment, you will be invited to a competency-based interview where we will be looking for examples of your experience and understanding in the following areas: Ability to deal with stressful situations Patient confidentiality Equality and Inclusion Working in a call centre environment.

About Foundation Modern Graduate. This could include: Taking Emergency Calls from members of the public and giving the appropriate advice to care for the patient until the ambulance arrives on scene.

We use cookies to collect information about how you use the National Careers Service. This information is used to make the website work as well as possible and improve our services. You can change your cookie settings at any time. You could do a college course to get some of the computer and typing skills you'll need in this job. You can get into this role through an emergency service contact handling advanced apprenticeship.

The first chain of survival in dealing with medical emergencies often begins with the emergency call teams. Emergency call handlers must remain calm under pressure. They help callers to provide the information needed for the best response to an emergency. To become an emergency call handler, you need a good standard of education. Useful subjects include:.

Ambulance call handler salary

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Entry requirements There are no set entry requirements for this route. There is a problem. Most jobs are with the NHS. If you pass the assessment you will be offered an interview on the same day. Related job profiles Physiotherapist Physiotherapy Support Worker. Go back. Emergency Call Handlers use effective communication skills to obtain the required essential patient information. They are responsible for prioritising calls and giving first aid and medical advice over the telephone, in emergency and non-emergency situations. LMI data powered by Lightcast. Career Area Health and Medicine. This information is used to make the website work as well as possible and improve our services. Take an assessment to learn more about your skills and the careers that might suit you.

We use cookies to collect information about how you use the National Careers Service. This information is used to make the website work as well as possible and improve our services. You can change your cookie settings at any time.

Take an assessment to learn more about your skills and the careers that might suit you. Please also ensure your contact details are correct. Experience within a customer orientated environment Experience of using a telephone as a regular means of communication through work Ability to work to defined procedures and instructions Resilience when faced with distressing situations Ability to work 24 hour rotating shifts Good verbal and written communication skills Age 18 years or older in line with legislation. Are you looking for a job that offers different working patterns to suit your lifestyle? Job vacancies appear on the myjobscotland website. You can apply directly to your local ambulance service. Portfolio Sign Up. Please note: we do not have any alternative dates available so please only applyon this vacancy if you are available for assessment and interview on Saturday 4th November at our Wakefield headquarters. What we can offer: Flexible working including part-time hours, and flexible hours. NHS Discounts including shops, restaurants, gyms, mobile phone, and insurance. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act Exceptions Order and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service formerly known as CRB to check for any previous criminal convictions.