Apple genious bar

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products.

Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too.

Apple genious bar

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. It also provides option to chat or call a support person. We recommend speaking to Apple by phone or chat if possible, as this might save you a lot of time. In some situations you also have the option to send your device for repair. A confirmation window appears with he details of your appointment. If it all looks good, click Reserve now. Before popping into a store, backing up your device is always recommended. It will also be useful for you to bring a photo ID with you, which matches your reservation name. Fancy yourself a bit of an Apple Genius? Read How to get a job working as an Apple Store Genius.

If the in-house technician needs to send the affected device to an Apple genious bar Repair Center, most repaired or replaced iPhones will be returned or ready for pickup in approximately three business days.

See all in-store and online services. Connect with a Specialist online. Or in a one-on-one session at an Apple Store. From setting up your device to recovering your Apple ID to replacing a screen, Genius Support has you covered. Sign language interpretation is available at our stores through an on-demand video service, instantly and at no cost to you.

Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too.

Apple genious bar

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Subscribe now for a daily dose of the biggest tech news, lifestyle hacks and hottest deals. Elevate your everyday with our curated analysis and be the first to know about cutting-edge gadgets. Select your issue by tapping on the relevant categories. If your issue doesn't need a Genius Bar visit certain software issues you'll be given the option to speak to an agent by live chat or phone call, which you can select by tapping whichever method you'd prefer.

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Use profiles to select personalised advertising. Other key qualifications include the ability to maintain composure and customer focus while solving technical issues and the ability to stay on schedule. Layouts of a Genius Bar previously consisted of at least two 15" or 17" current Apple portable computers, often mounted on "floating" stands. Sign in Sign in corporate. Hi I want to make an appointment regarding my new IPhone X. Alternatively, if you have the Apple Store app, pull up your appointment details and select Cancel Reservation. Ask a question Reset. Create profiles to personalise content. What is the Apple Genius Bar? Read Edit View history. Click Go.

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there.

Understand audiences through statistics or combinations of data from different sources. Download as PDF Printable version. Tue Tuesday Mar 19 March 19 a. Confirm your appointment Apple. July Ask a question Reset. Connect with a Specialist online. Read Edit View history. Jerry York. Today at Apple Join free sessions at the Apple Store and go further with the products you love.