Apple genius bar appointment

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Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Select your issue by tapping on the relevant categories.

Apple genius bar appointment

Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:. Click Contact Apple Support for help. Next, click on the product you want to get help with at the Genius Bar. Once you've selected the product you need help with:. A set of common help topics will be displayed. For instance, for the iPhone, you'll see the option to get help with battery issues, problems with iTunes, issues with apps, etc.

We look forward to welcoming you to our stores. These classes are free, but you should use the website to reserve a slot for the upcoming class to ensure there's space for apple genius bar appointment. These choices will be signaled to our partners and will not affect browsing data.

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed.

The Apple Store is a glorious place to shop for all of your Apple device and accessory needs, but they can also help you with questions and repairs. The Genius Bar inside of the Apple Store is the official place to get assistance with your Apple device hardware issues. The Genius Bar offers assistance with all available Apple devices. They can assist with hardware and software questions and concerns. However, know that some repairs cannot be completed in-store. The Genius Bar does have to send your device off for some larger repairs and for computer screen repairs. Most basic phone repairs such as battery or screen replacements can be done in-store and returned to you the same day. Before you make an Apple Genius Bar appointment, there are a couple of simple fixes that you can try depending on the problem that you are experiencing. A restart should be your first line of defense against most software glitches and performance issues. If your iPhone or iPad is unresponsive, then force restart it.

Apple genius bar appointment

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now.

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More about iphones. Before popping into a store, backing up your device is always recommended. I need help to do this thansk tou. Instead, it suggests a phone call or online chat with Apple support. Create profiles to personalise content. It seems as if, perhaps, you didn't really read my post. For some topics, the Apple site doesn't offer a Genius Bar appointment as an option. User profile for user: flying33 flying It symobilizes a website link url. The closest Apple store to me would be Jacksonville, which I have to drive through anyway in a couple of weeks. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. User level: Level 6.

Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple.

After having clicked through all the suggested support options from Apple:. Where is the closest Apple Store? If your issue doesn't need a Genius Bar visit certain software issues you'll be given the option to speak to an agent by live chat or phone call, which you can select by tapping whichever method you'd prefer. Click to expand Find a location, make an appointment, and go to the store at the indicated time. Sam Costello. Get hardware help. Read preview. I don't understand. How to make a Genius Bar appointment. Mac Pro, iOS