Appointment at apple genius bar

To start the conversation again, simply ask a new question. I need to schedule a Genius Bar appointment for an iPhone 11 Pro.

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed.

Appointment at apple genius bar

See all in-store and online services. Connect with a Specialist online. Or in a one-on-one session at an Apple Store. From setting up your device to recovering your Apple ID to replacing a screen, Genius Support has you covered. Sign language interpretation is available at our stores through an on-demand video service, instantly and at no cost to you. An in-person interpreter can be arranged by advanced request for in-store sessions and events, also at no cost. Shop our products and get expert advice in person. Get it today. Every store has dedicated teams for support, learning, and more. Join free sessions at the Apple Store and go further with the products you love. We're going carbon neutral across our entire business by Find a store. Clear search Complete store list.

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Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:.

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. Follow Apple Support on Twitter. Tweet your questions to AppleSupport.

Appointment at apple genius bar

The Apple Store is a glorious place to shop for all of your Apple device and accessory needs, but they can also help you with questions and repairs. The Genius Bar inside of the Apple Store is the official place to get assistance with your Apple device hardware issues. The Genius Bar offers assistance with all available Apple devices. They can assist with hardware and software questions and concerns. However, know that some repairs cannot be completed in-store. The Genius Bar does have to send your device off for some larger repairs and for computer screen repairs. Most basic phone repairs such as battery or screen replacements can be done in-store and returned to you the same day.

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By Sam Costello. A number of topics within that category will appear. Clear search Complete store list. Apple Stores are always so busy that you should make an appointment in advance if you need to get in-person help. Jan 16, PM in response to austinag Most recent of these trips here started with what amounted to a screening call, which then set up the in-store appointment. Book a demo. Loading page content. There are a number of options, but to get a Genius Bar appointment, choose Bring in for Repair different options are presented depending on the kind of problem you selected at the beginning, but always choose options for repair or Genius Bar. To make an appointment, scroll down and tap Get hardware help , and sign in with your Apple ID. Most recent of these trips here started with what amounted to a screening call, which then set up the in-store appointment.

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based.

Apple Stores don't just offer technical support and service via their Genius Bars — you can also take classes. Mar 2 March 2. Click Go. Appointment Confirmation and Cancellation Options. Connect with a Specialist online. I cannot get my photos 16, off the phone to put onto a hard drive. Get started with your Apple ID. Email Twitter icon A stylized bird with an open mouth, tweeting. Genius Bar Get expert service and support at the Genius Bar. Get support. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:. Memory foam vs latex: Which mattress material is best for your sleep? Visit us online or give us a call to begin the process of mailing your device to an Apple Repair Center. List of Partners vendors. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed.