Blueyonder email

Virgin Media has apologised to users of its email services after long-running problems stopped some users accessing inboxes or sending messages.

A couple of days ago I had to re-install everything. The Mac email works fine, the Blueyonder is giving me problems, at first it got the mail ok, then after that it stopped working, kept asking for the password, then I got a message saying there is a serious fault and that it's not a pop address, I should change the Gmail settings. I have spent hours looking on Virgin and Google, just can't figure it out, can someone please help. Have you asked on the virginmedia. It can be very flaky at times, constantly asking for passwords, but seems OK at the moment. That's a problem because the average Usenet client program works with plain text only. That means in text newsgroups like this, if you post in HTML, most people will see a mess and wonder why you're wasting bandwidth.

Blueyonder email

No access to work or family messages, your expensive holiday booking, or the tickets to a gig that were emailed over. What would you do? That is the situation a number of Virgin Media customers say they have found themselves in this summer, and it has left some so furious that they are threatening to not renew their broadband contracts. For others, this has been the wake-up call to ditch their old email and finally move to Gmail, Outlook Hotmail or another standalone service. So much of modern life now revolves around email that it is a nightmare if it stops working. A tech failure initially left some people unable to send or receive emails for several days, and then meant some had three to four weeks without access to historic emails — causing panic among those planning to go on holiday or attend events that relied on emailed tickets. Despite that, Money is receiving complaints from customers who say they cannot access their emails. Harriet Lane from London lost her email service in June. Although the ability to send and receive emails was restored a few days later, she says she had to wait more than three weeks for her historic emails to be restored. I was so relieved when it came back but it was a nightmare.

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I have an old blueyonder email account that it would be useful to recover some important emails from. Can someone contact me to help with this? The address is still active as I still receive emails from another alias that forwards to my gmail account. Can you log into the account via webmail? If not is there any error message? Is the account connected to an active broadband account? If not then the address may have been deleted. As you're an existing customer, you should be able to access the email address directly. You will need to log in to My VM here.

Blueyonder email

When I try to log in to my blueyonder e-mail account with the last password that I set or previous ones. I get a message that the username or e-mail address is wrong. I then go through the procedure to reset my password, involving a message being sent to another non-virgin e-mail account, and then from that setting a new password, but when I try to log in with that new password, it again says that the username or e-mail address is wrong. Go to Answer. If using an email client then the username remains the blueyonder email address but you then need to use a generated app password. The symptoms you report suggest that you are trying to use VM webmail but with the blueyonder email address as the username rather than the third party one. There are no guarantees that my advice will work. Click Mark as Helpful Answer or use Kudos to say thanks. See where this Helpful Answer was posted.

Lon: trx

A user in Cambridgeshire - who contacted the BBC but did not wish to be named - said she had lost access to her emails. No access to work or family messages, your expensive holiday booking, or the tickets to a gig that were emailed over. Most viewed. Days later the service was restored and emails landed in his inbox. A tech failure initially left some people unable to send or receive emails for several days, and then meant some had three to four weeks without access to historic emails — causing panic among those planning to go on holiday or attend events that relied on emailed tickets. Some customers were still reporting problems on social media 36 hours after initial reports of issues. Re-run Unison. Pop had been turned off in the settings, it took me a while to find it out, got there in the end and it's working. Report message. We apologise again for the inconvenience caused, for the time it took to fully resolve this, and to any customer who did not receive the help they needed. Image source, AFP. That means in text newsgroups like this, if you post in HTML, most people will see a mess and wonder why you're wasting bandwidth. Like the others we spoke to, she says the biggest part of the problem is that it is difficult to find anyone at the company who is able to help.

Virgin Media has apologised to users of its email services after long-running problems stopped some users accessing inboxes or sending messages. Some customers were still reporting problems on social media 36 hours after initial reports of issues. Virgin Media email is no longer available to new customers, but many existing customers still rely on it for work.

That is the situation a number of Virgin Media customers say they have found themselves in this summer, and it has left some so furious that they are threatening to not renew their broadband contracts. Rowland McDonnell. She described the wait to regain access to her emails as "nerve wracking". Some customers were still reporting problems on social media 36 hours after initial reports of issues. A Virgin Media spokesperson says each case raised by Guardian Money has been or is being resolved. A user in Cambridgeshire - who contacted the BBC but did not wish to be named - said she had lost access to her emails. Her husband died recently and the loss of access to email was "a complete and utter nightmare". She said she was unable to access her two NTL email accounts after they stopped working. Check yer prefs, that's all I can think of. If there is no such preference and it never does it again, find the gremlin and beat it about the head with a baseball bat that has a nine inch nail through the end of it[1]. A steady stream of over reports were submitted to the website Downdetector since BST Tuesday. Historical content remains viewable. My email is my lifeline.