Cant sign into max on roku

I tried to connect through provider. I went through the steps, but the app never moved past the screen that gave the number to enter on the website. I tried to enter the user name and password.

I have about 8 roku devices and never had a problem with any of them. At least, up until last week. The Max app allows me to log in, all profiles are there and i can search for shows and movies like normal. But now, out of nowhere, every time I click on watch, it pops up an error screen saying there is a playback issue. I've updated the devices, updated the apps, deleted and relogged in, pretty much tried everything and the error keeps popping up.

Cant sign into max on roku

Max launches, but the user must then enter their email and password. However, text entered using the mobile app keyboard is not entered in the fields for user email and password. Max customer service claims this is a Roku problem, not a Max problem. Hi Nycgato. Have you tried using the Roku remote? Once my password was updated, I was able to log in without any problems.. I have to turn the volume up higher on my AVR than with other apps. Hope you get logged in without problems.. I lost my remote--that's why I was using the Roku iPhone app as my remote--but I ordered a new remote. I did have to delete and reinstall the Max app once, but I was then able to enter my email and password. I haven't tried using the Roku iPhone app again, but it may work now that I shouldn't have to enter my password again. I did notice that I was turning the audio up more than usual, but I was just relieved to be able to access Max! Happy to hear you got it up and running using the app. And I'm hoping it will get updated again with volume improvements among others.

Use profiles to select personalised advertising. The channel will be added to your Roku channel line-up, and the next time you access your Roku, you will be able to select it from your channel list. Type update in the search box.

Need to switch accounts? To sign in to a different Max account, choose your profile upper right and then Sign Out. Once signed out, choose Sign In. Make sure Max is included with your internet, mobile, or TV package. To do this, sign in to your provider account on your provider's website and make sure Max is included.

Log in with the credentials you used when you signed up. So it could be via email, cable provider account, mobile account, or even Amazon account. Jump to a Section. This article provides instructions for downloading and installing the Max formerly HBO Max app on any Roku device and provides information about signing up for Max if you don't already have an account. One of the easiest ways to get started is by downloading the Max app to your Roku device. To do that, all you need to do is go to the Roku Channel Store from a web browser or your Roku device and locate the app. Roku refers to the apps on its devices as Channels , so installing an HBO Channel is the same as installing a Max app. Start your Roku device and navigate to the Channel store. Use the remote to search for Max.

Cant sign into max on roku

Discovery WBD confirmed it was aware of the problems users were facing, and that HBO Max subscribers would continue to be migrated over to the new service in the coming days. A Max spokesperson also added: "You must always anticipate issues on a tech rollout of this scale. We can share that only minor ones have emerged and were quickly remedied. Despite that statement, though, some TechRadar staff members are still unable to log into their accounts, so it's possible that you and other Max users may be facing a similar issue. Well, Warner Bros. Discovery WBD wasn't hoping for a rocky start to life for its newly launched Max streaming service — but that's exactly what's happened. The super streamer, which replaced HBO Max, one of the best streaming services , today May 23 , has been marred by a persistent log-in problem that's preventing returning HBO Max users and new subscribers from accessing its suite of content. Earlier today, I attempted to sign into the new platform to see what was available to stream, how Max's new user interface compares to its predecessor, and more.

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Nothing works. When the download is complete, sign into your Max account and try to stream. In the meantime while waiting for the channel partner to update their channel, please use the QR workaround above, or change your password so you'll be able to get access asap. Tags 2. Can you please provide us the following information:. All the best, Carly Carly Y. Western Digital Power Line network adapters. Written by:. Test your download speed from a computer on the same network as your Cox device. Please keep us posted! Guiness92 Newbie. This is next to a cog icon.

Here's how to sign in. Need to switch accounts?

Hold the power button on the side of the TV down for seconds. If you don't have any problems streaming with a different browser, check your browser configuration: Make sure third-party cookies are enabled Disable ad-blocking software Turn off browser extensions Clear cache and cookies the next solution. Same Issue, nice start for the new combined venture with an app and debut day doesn't work. To do this, open a browser and search for 'Internet speed test. No account yet? Use limited data to select content. You'll need to sign out of Max before you restart your Roku. Click Network. Thanks, Rey ERey. Wait at least 20 seconds. You can also download an Internet speed test app from the Amazon Appstore and test your connection speed. Use limited data to select advertising.