Cartwright lighting

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Broken light from Cartwright. Not great considering the cost. I have spent a week and several phone calls to them to find out how they are going to fix the situation. They have told me twice now that they will go dig around in the back to see if they have any extras laying around! Pretty ridiculous for an upscale lighting store. My last phone call they said all the salespeople and the manager were busy and never called back. Unfortunately, the manufacturer says they cannot deal with me directly, that the store itself would have to contact them.

Cartwright lighting

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Tell us what you think of this service link opens a new window Is there anything wrong with this page? Skip to main content, cartwright lighting. Totally insane.

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Cartwright lighting

Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think. This massive lighting showroom will pretty much blow your mind. Cartwright Lighting maintains the largest lighting showroom in all of Western Canada and carries endless lighting possibilities for your home including desk and table lamps as well as specialty products such as piano lamps.

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I understand how frustrating it must have been to get home and realize you were missing pieces, we will be sure to go over your review with our staff and remind them how important it is to check each box thoroughly before the customer leaves the store. LED Fixture. We look forward to working with you and your mother in the future. About 9 years ago This entry did not meet HomeStars review criteria. I understand your frustration with the change of price, but unfortunately the dollar is always changing and we have to reflect that in our pricing. Company Response Thank you for the positive feedback Carol. Angie, thank you for the positive feedback regarding our customer service. The customer shouldn't have to jump through hoops and be ignored after this sort of thing, but it was nice that Byron made it right so quickly. Product Filters Height. Today: am - pm. Jenny from Calgary Calgary, AB. I had a tech in my home six days later and he fixed and even cleaned my light, he even adjusted the height for me! Sunday Closed. Cartwright replaced them no charge and with a smile!

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Select option from the product page options. Sunday Closed. So we drove half an hour home only to find out that the harp and bulb set was still in the box back at the store! Find a Showroom Locate a lighting showroom closest to you. Totally insane. Bought ridiculously expensive LED dining fixture , paid for their installation, 1 month after it made a buzzing sound and died. I bought lights for my whole house from Cartwright, some of which had crystal on them. Loved Cartwright. JavaScript seems to be disabled in your browser. We offer a wide selection of lighting products for inside or outdoors, along with access to limitless styles and price options. Show 16 32 48 Jenny from Calgary Calgary, AB. She would not explain to me why I had to go through them when all I needed were a couple replacement strands and every time I tried to ask or even speak she just kept telling me to "call the builder". She was helpful and professional and not hesitant at all in helping me. Company Response Dear Customer, I am very sorry to hear about your recent and disappointing experience with one of our team members.