Citizen advice bureau in bolton

The advice we give is free, confidential, impartial and independent — and we always have your best interests in mind. As part of the Citizens Citizen advice bureau in bolton network, we have access to a unique and up to date information system enabling us to give advice on nearly all issues.

Please leave a review for this service. Please tell us about any information in this record that appears to be incorrect or out of date. Your feedback will be reviewed by the Bury Directory team. We have highly trained, professional, and experienced advisors assisted by trained volunteers available to help you with any issue you may be facing. We have specialist advisers in the following areas:. But, if your issue falls outside of these areas then not to worry, we can still help you with your issue as we work with a number of other partners and have access to the Citizens Advice unique information system to provide help and support to the people that need it on a range of different issues. Contact our freephone adviceline service via Mon - Fri 10am - 4pm.

Citizen advice bureau in bolton

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They will explain your options and the possible outcomes of different courses of action. Open toolbar Accessibility Tools.

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We are a busy, client focused and dynamic service with a track record of delivering high quality advice. Our Welfare Benefits team provide a professional welfare benefits advice service, which enables clients to understand their entitlement to welfare benefits, eligibility criteria and provide assistance with applications. Working as part of our welfare benefits team, you will provide client support over the phone, via webchat, email and face to face. To be successful in this role you will be able to work with a high level of accuracy and attention to detail, exhibit excellent listening and questioning skills and to present and conduct yourself in a professional and courteous manner with all clients seeking support. You will liaise with contacts within the DWP to find resolutions for escalated issues and you will understand the importance of security and data protection to ensure all data is protected in line with GDPR legislation. You will have a good standard of numeracy to perform benefit check calculations to aid the advice process and be proficient in the use of computer packages with a working knowledge of Microsoft Office. You will have an open and friendly demeanour and be able to work as part of a diverse team.

Citizen advice bureau in bolton

The advice we give is free, confidential, impartial and independent — and we always have your best interests in mind. As part of the Citizens Advice network, we have access to a unique and up to date information system enabling us to give advice on nearly all issues. What you can expect when you attend drop-in:. The team at reception will greet you. You will be asked to complete a form, briefly explaining why you have attended.

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Due to confidentiality, we do not call names out in the waiting area. The team will: Interview you to find out about your problem. Adults, Older people over 65 , Adult carers. You will be asked to complete a form, briefly explaining why you have attended. As part of the Citizens Advice network, we have access to a unique and up to date information system enabling us to give advice on nearly all issues. Age Bands years years years years. Telephone Number Alternatively our national advice line service can be reached on Advisers do not tell you what to do. Please tell us about any information in this record that appears to be incorrect or out of date. Explain what you need to do next.

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Please tell us about any information in this record that appears to be incorrect or out of date. Age Bands years years years years. Photograph taken by Maurice Clegg. But, if your issue falls outside of these areas then not to worry, we can still help you with your issue as we work with a number of other partners and have access to the Citizens Advice unique information system to provide help and support to the people that need it on a range of different issues. Visit us on Facebook Visit us on Twitter. You will be asked to complete a form, briefly explaining why you have attended. Target Audiences:. Emergency contact details for local authorities in both Bury and Bolton are as follows:. We may not always need to see everything, but the following may be useful:. We have specialist advisers in the following areas:. Cancel Send. The advice we give is free, confidential, impartial and independent — and we always have your best interests in mind. Please login to your account or register for an account if you don't already have one. What you can expect when you attend drop-in:. Notes Referral Notes Contact our freephone adviceline service via Mon - Fri 10am - 4pm.