Customer support ps4

Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support.

PlayStation offers customer support through their help center, phone, online live chat, and social media. The help center has standard information about the various games, hardware, subscriptions, connectivity, account and security, and payments and refunds. It also has a search option for easy access to relevant information. On the PlayStation support page, there are two live chat links. One is an online assistant to help reset your password and recover your account while the other is a refund assistant to help with making refund claims for content you had previously purchased. Both have a bot assistant that attempts to resolve the issue before linking you with a chat agent if necessary.

Customer support ps4

Last Updated: January 10, Fact Checked. This article was co-authored by Tami Claytor. With over 20 years of experience, Tami specializes in teaching etiquette classes to individuals, students, companies, and community organizations. Tami has spent decades studying cultures through her extensive travels across five continents and has created cultural diversity workshops to promote social justice and cross-cultural awareness. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 1,, times. PlayStation is a highly popular video game brand produced by Sony Interactive Entertainment that includes consoles, games, online content, and many other forms of gaming media. There are multiple options for you to use to reach a customer service representative directly or send a message to PlayStation. Tip: If you call outside of business hours, leave a voicemail explaining your issue and include your contact information so they can call you back. Tip: The live chat is generally available 24 hours a day. Skip to Content. Edit this Article. Popular Categories. Arts and Entertainment Artwork Books Movies.

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Learn about trophy settings, how your trophy level is determined and how to sync your trophies. If you don't have enough space to back up everything on your device, you can choose not to back up application data. Pass the controls and let someone try one of your games, or play the game together, even if you're not on the same console. To get the best experience from Share Play, both the host and the visitor must each have a high-speed Internet connection. Refer to this information if you experience Share Play connection or stability issues.

Customer support ps4

Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. Before you contact PlayStation Support, look up your issue to find helpful information and the relevant contact method. Use the search bar below to see if your issue or error code is covered by an article.

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The PlayStation contact us page offers a range of customer service categories. Popular Categories. Age restricted. Didn't receive any confirmation from them. Include your account information and ask them to contact you about your issue. PlayStation Store offers games and gear. Need to get in touch? Do you have something to say about PlayStation? Contact PlayStation Customer Service. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Thank you for your feedback. More contact details. Featured Articles. Safe Mode guide.

If you've made a purchase in the PlayStation Store and have decided that you want a refund, or you've found charges on your account that you didn't make, it's possible to request a refund. Depending on the type of content you want to be refunded for, you might be able to get a refund through the PlayStation Network.

You must have an account and be logged in to your user profile in order to use the live chat feature. You Might Also Like How to. PlayStation has a dedicated customer support Twitter page AskPlayStation where you can seek assistance on a wide range of issues including connectivity, product information, subscriptions, account settings, and much more. Didn't receive any confirmation from them. How to Contact PlayStation Support? Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. Create an account. Feels Satisfied Feb 17, Check your inbox and notifications regularly for a response. What happened? I could never thank you enough. Danil Kat. Learn why people trust wikiHow. Looking for PlayStation manuals?