Delta airlines customer service

It's easy to review your loyalty benefits, commonly referenced policies and ways to prepare for upcoming travel.

We understand that your plans may change, which is why you can make changes or cancel your flight online prior to departure. Visit My Trips to make changes to your flight s any time before your travel date. As a reminder, some tickets may be subject to a cancellation charge or be non-changeable after expiration of the Hour Risk-Free Cancellation Period. This means you have up to 24 hours after booking to cancel your ticket for any reason and receive a full refund with no change or cancellation fees. Basic Economy tickets purchased for travel originating in the United States and Canada remain non-refundable and non-changeable. Basic Economy Award Tickets are also non-refundable and non-changeable; you may cancel for a charge in miles which is deducted from the value of your ticket, and the remaining mileage balance will be redeposited into your SkyMiles account. Visit the Baggage and Travel Fees page for more information.

Delta airlines customer service

For tickets issued for travel originating in Korea, tickets will be refunded to original form of payment after deducting the cancellation charge. Visit My Trips to request a refund for an upcoming trip. Your ticket must be a refundable ticket, purchased with a credit card, cash or check. Your refund will be issued to your original payment method. For a full refund of your premium, you must cancel within 15 days of your plan purchase or as determined by your state of residence and must not have filed a claim or departed on your trip. Premiums are non-refundable after this period. Please note that most tickets are nonrefundable and not all amenities are refundable; see their individual terms for details. Once submitted, we will do our best to process your request in a timely manner and update you on your refund eligibility. If we have already canceled your flight, and you would like to request a refund to your original form of payment, please complete the Travel Disruptions form :. Check Reimbursement Case Status.

For groups of 10 or more. Multi-Sensory Rooms.

Delta Air Lines intends to ensure that your air travel experience will encompass, to the best of our abilities, the most comprehensive customer service possible. We have outlined our responsibilities and how we will fulfill them in key points, known as our Customer Commitment. We will disclose on our website, at the ticket counter, or when you call our reservation center to inquire about a fare or make a reservation, that the lowest fare offered by Delta to the general public for the itinerary you have requested may be available elsewhere, if that is the case. Please note our commitment is to help match you with the best fare product that meets your specific travel needs, which may not always be the lowest fare available. At your request, our Reservation Specialists will quote you the lowest published fare that we offer for the specific airports and type of itinerary that you request.

Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money. In this era of flight changes and cancellations, airline customer service representatives have their work cut out for them. When you need help with your Delta flight, there are several ways to reach out. Want to speak with a live Delta agent about a reservation? Call the customer service number for Delta Air Lines at For SkyMiles-related questions, call and have your SkyMiles number handy.

Delta airlines customer service

Throughout the pandemic, airline call center agents have had to deal with unprecedented flight cancellations and reservation changes, leading to hours-long hold times, if customers were able to get through at all. As we explain in this post , we've generally had success reaching a Delta agent at , but that isn't the case right now. Reader Tom S. Of the three largest U. As for Delta, I've made many attempts to contact the airline myself, most of which resulted in the following prerecorded message:. Several TPG colleagues continue to hear the same message when they call, though Delta Platinum and Diamond elites on the team have been able to request a call-back, with wait times of between 42 minutes and two hours.

Carolina panthers roster

Change Your Flight. Booking Policy. Manage Your Rental Car Reservation. Delta will process the refund of your ticket when canceled within 24 hours of purchase, however, some banks or credit card issuers may initiate a hold of funds on your credit or debit card. Expand All Collapse All. Make Same-Day Flight Changes. Read full review. We do not search for or quote fares for other itineraries. Alamo Expand All Collapse All. Why is there a fee to change my flight? Payment Methods. New Zealand. We strive to ensure our services and aircraft are accessible to all individuals with disabilities, and aim to provide convenient and comfortable service for all of our customers. To receive access to either room, please look for one of our Red Coats — our elite airport customer service experts, identifiable by their bright red coats.

For tickets issued for travel originating in Korea, tickets will be refunded to original form of payment after deducting the cancellation charge. Visit My Trips to request a refund for an upcoming trip.

Adalynn Clo. Delta will process the refund of your ticket when canceled within 24 hours of purchase, however, some banks or credit card issuers may initiate a hold of funds on your credit or debit card. Our policies and procedures for treating you with fairness and consistency include:. This number only works when dialing from Brazil. Seats Help. Within Japan Navi-Dial. In this case, Delta Airlines provides support via live chat for its customers. If we cannot find an alternate flight for you and we cancel your ticket, or you choose to cancel the new flight you have been rebooked on, you have the following options: Receive an eCredit for the value of the ticket, seat upgrade or Preferred Seat Adjust your itinerary in My Trips Request a refund to your original form of payment once your ticket is canceled. Contingency Plan for Lengthy Tarmac Delays. Other Useful Information. Visit the Baggage and Travel Fees page for more information.