Fido online chat hours

What can we help you with today? Check out these step-by-step, interactive Device Guides for how to set up your phone or tablet, enable features and fix minor issues. Learn how to identify and handle fraud attempts via social engineering scams phishing, vishing, smishing. Check for outages and get fido online chat hours with mobile, home internet and WiFi network issues.

August Am I missing something? If covid changed things why isnt the website updated to reflect what has been going on for months? Go to Solution. Hey Benjamin12 ,.

Fido online chat hours

October Had the unfortunate necessity to contact Fido this morning. Discovered that only "Live Chat' is the only available option now to speak with someone at Fido. It too well over an hour to have my issue my extra payment not applied NOT resolved. Texting to an individual, who is who knows where, is the most inhumane experience. Shame on Fido for implementing or degrading their customer service. If this is the direction that Fido is taking their customer service, I will seek another service provider for my multiple accounts. Go to Solution. November I feel your pain Peter, I have been with Fido since it started over 30 years ago and have always been very happy phoning for help from Customer Service and having a live person in Canada help me. I have just spent of 5 hours trying to find out why a rep discontinued a feature in my plan to now avail. The links to set up a time for Fido to call you waste my time again as they don't call at the scheduled time, when the call c. Hope to talk to you soon.

I am actually thinking of buying home phone, but have a few questions about it first.

June It is now Sunday at 10am and neither the phone line or the Chat line is open. I'm startng to see a pattern here. So making rediculous errors on my bill - making rediculous errors on their website - etc Oh I forgot the punch line. When you call them, their opening message states that they are open from 9am to 5pm on weekends. They make you listen intently and press numbers until you find the right area, then enter your phone number and pin, and then get told that the office is closed and for us to call them back weekdays or weekends

What can we help you with today? Check out these step-by-step, interactive Device Guides for how to set up your phone or tablet, enable features and fix minor issues. Learn how to identify and handle fraud attempts via social engineering scams phishing, vishing, smishing. Check for outages and get help with mobile, home internet and WiFi network issues. Having problems making mobile calls? Check out these easy troubleshooting steps to fix the problem. Learn what you can do about missed or late payments, how to make a payment arrangement, and more.

Fido online chat hours

July Where is the live chat button. Your site changes and what was previously an answer from you guys its not there anymore. It appears this is quiet the problem, why is it so hidden? I've spent over an hr looking. Go to Solution. I can't call you. I think my sim card is changed to esim. Can you please can two plans under my account name and fix my sim card issue?

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Getting started. Hey Benjamin12 , Welcome to the community! Hi there LongProng Those are indeed our office hours. Search instead for. If covid changed things why isnt the website updated to reflect what has been going on for months? Hey msfishworld ,. Report an issue or concern If you have an issue or concern you'd like help with, we're here for you. Hey msfishworld , Sorry to hear that. It's 10am right now, but apparently that does not matter. It is also next to impossible to get through to live chat. My home internet is connected. Hey tiffanywtlee! Even so, many of us don't actually work for Fido so we wouldn't be able to provide specific account support. Search instead for. I've also tried several other times, but not waited as long before I ended the session.

August

In response to WolfieW. Trying to reach home internet. Even more than more info about fido home phone, which I have now researched myself, I'd like to know how to get thru on live chat. Ask questions, find helpful answers, and get advice from fellow Fido members. Benjamin12 I'm a participant level 1. I've also tried several other times, but not waited as long before I ended the session. Sorry to learn you've been experiencing this on Live Chat. Post Reply. Fido Community. Go to Solution. We've got you covered! FidoSaad Former Moderator.