Figs apparel

FIGS is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We branded a previously unbranded industry and de-commoditized a previously commoditized product—elevating scrubs and creating premium products for healthcare professionals at an affordable price, figs apparel. Most figs apparel, we built a community and lifestyle around a profession.

Initially, they sold their product out of the parking lots of hospitals, getting feedback from staff. The company headquarters are in Santa Monica , California. In November , a California jury rejected all claims made by a competitor as "not valid" in a lawsuit alleging FIGS had "false advertising and misleading business practices. FIGS sells scrubs, other medical clothing and associated products, including scrub tops, scrub pants, underscrubs, lab coats, activewear, and loungewear. All sales are online, via the company's website.

Figs apparel

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That type of figs apparel really drives it home with people, because everyone can connect to stories. A lot of the medical apparel industry is commoditized and mass-produced, with no personalization.

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Figs apparel

One awesome week. Forever-awesome FIGS. Our scrubs combine function, comfort, durability and style in a variety of colors and fits. Skip to content Your browser is out-of-date. Chrome Firefox Opera Safari. Exclusive Sample Sale. Shop All.

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You mentioned reporting on feedback. Can you expand on that? For example, our proprietary FIONx fabric technology is made from what we believe to be the best combination of materials, is core-spun for maximum durability, and offers technical features such as four-way stretch, anti-odor, anti-wrinkle, and moisture-wicking properties. Contents move to sidebar hide. The program includes giving trips and results in the donations of scrubs around the world. Customer profile. The camera then cut to a zoomed in view of a blank badge labeled with the letters "DO". Those are our two North Star metrics. NBC News. Sign up now and survey customers for free. Public company.

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Miami Herald. Los Angeles Times. Delighted is a key part of our Voice of the Customer program. NBC News. We also use Delighted integrations to feed detractor responses directly to our CX team so that they can reach out and solve customer issues in real-time. So, their loyalty to FIGS and their feedback has always been supremely important to our success. In addition to our innovative products, our business is powered by a digitally native direct-to-consumer strategy. In October , FIGS released a promotional video featuring a female osteopathic physician [38] in neon pink scrubs reading a book titled "Medical Terminology for Dummies" while holding it upside down. All sales are online, via the company's website. We also watch for feedback on individual products, including scrub tops, scrub bottoms, socks, masks, jackets — everything. You're minutes away from getting feedback!