Fitbit app crashing

My fitbit app now crashes immediately when I try to open it, and restarting my phone doesn't seem to help.

Have latest version of app from apple App Store and use Fitbit Alta please can you advise if a fix is in progress? Go to the Best Answer. Hi Fittish. I'm glad to see you on board. Thanks for letting me know about the Fitbit app, as well for making sure it's updated.

Fitbit app crashing

April 6th the app stopped working. It tries to load then I get a message that the app stopped working. Sometimes it loads and attempts to sync, but then I get the message the app stopped working. One time the app claimed it could not find the tracker before it crashed. I restarted the Fitbit. I tried unistalling the app and reinstalling the app. Connected to wifi. Go to the Best Answer. Kure Sync your fitbit to make sure that the most recent exercise data is backed up to Fitbit servers. Now, assuming you're on Android, open Settings on your phone, go to Apps, go to Fitbit, go to Storage, and tap clear storage and clear cache. Reboot your phone. You will have to log back in to Fitbit app and grant all the permissions, and set up all your notifications, quick replies, etc. Your Fitbit workout stats will not be lost as they will be re-downloaded from the cloud.

I'll be around if you have any questions. Is there a way we can roll back to previous version?

Get your Fitbit app running smoothly again with our troubleshooting guide. If the Fitbit app is crashing on your iPhone or Android device, worry not. We've gathered some promising solutions from the Reddit community to help you resolve this issue. Whether you own a Fitbit Versa 4 , Sense 2 , or any other Fitbit watch, you depend on the Fitbit app for numerous essential functions. However, when the Fitbit app keeps crashing, it can be incredibly disruptive to your daily tracking and monitoring routines. In this guide, we will provide potential solutions to resolve the Fitbit app crashing issue, and get the app running smoothly again. To fix the Fitbit app crashing issue, temporarily disable Bluetooth, Wi-Fi, and mobile data before launching the app, and then turn them back on once the app launches smoothly.

For the third time in just over a month, the Fitbit app is down again today, with sleep stats and some other data not showing for many users, as well as just outright crashing on iPhones. Update: As of pm ET, Fitbit tells us that this outage and crashing issue on iPhones should be fixed. If you opened the Fitbit app this morning to check on sleep stats or your Readiness score, you might have run into problems seeing that data. This time around, at least as of a. EST, basic sync appears to be working on the Fitbit app. Related: Are you sticking with Fitbit following recent feature removals and outages? The bigger problem this morning appears to be with the Fitbit app on iPhones. For many users, the Fitbit app is immediately crashing on iPhone before any data can be synced or even viewed. There are dozens of reports of this across Reddit , Twitter , and DownDetector. Just after 11am ET, Fitbit finally acknowledged the problem publically.

Fitbit app crashing

The fitbit app on my iphone 6, opens and will sync but then spontaneously closes. At first it wouldnt sync but after I synced my fitbit on my pc, it would sync on the app before closing. Hello ttak2 , have a warm welcome to the Fitbit Community, it's great to have you on board. Usually, when the app crashes is because it hasn't been updated lately.

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Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. In response to Kyleacarpenter. My Fitbit app is crashing when I switch it to kids mode. Moderator Edit: Clarified subject Answered! That is definitely not normal. Ultramarathon Racer. Thank you for the help! Odetoraja thank you for getting back! Through everything I was trying I could always open the app to log in but THEN it would crash, and continue to crash every time I attempted to launch the app. Did you mean:. Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Report this post. Our team has recently released a new version of the Fitbit app. I migrated it back over and am now able to open app and log in.

Affiliate links on Android Authority may earn us a commission. Learn more. What happens when your fitness tracker stops working?

No matter what I have tried I can open the app after installing it and sign in then it crashes and then every time I try to open it again it crashes as soon as it starts to open. Showing results for. Best Answer. This worked for me for about 2 days and it's back to crashing again. Stepping in the U. If I have internet connection on the app crashes just after opening but if both internet and Bluetooth are off the app launches and crashes on syncing when the internet connection is switched back on. My phone is android.. Any help is appreciated. Happy stepping! Reboot your phone. I'll be around if you have any questions.