Fitbit customer service

The Fitbit customer service phone number isand is available around the clock, i. Using the Fitbit support number, you can directly contact the customer service for assistance with a wide range of issues, including device repairs, general device support, order returns, app-related issues, fitbit customer service, and warranty claims.

I need to contact customer support and have done in the past without using phone or email. However everyone I try it wants me to log in to twitter! I'm not in twitter and don't wish to be. How can I contact them? Go to the Best Answer.

Fitbit customer service

Is there no email address for fitbit customer service anymore? All I found is twitter and phone support. I don't use twitter and don't want to sit on an endless call begging for help. My list of issues with ionic is growing daily so I need to open a case and see if support can help or if I should give up and return it. This link does not work. Nowhere can I find an actual email address. Hope it helps. First, they will email you a response directing you to the community forums outsourcing customer service. If you persist, they will respond directly by email to your issues. NO, there is not direct email to contact fitbit, only through twitter.

You can reach Fitbit customer support 24 hours a day, seven days a week. How Good is Fitbit's Customer Service?

Find contact information for Fitbit's customer service team, including email, live chat, and call center support, as well as legal contacts and other helpful links. Troubleshoot common problems with syncing your Fitbit tracker and learn why you need to regularly upload your tracking data to Fitbit. Most people use their company or team name. Trusted by the best 4. We are two entirely different business organizations. Common problems and solutions Experiencing problems with this software?

If you're not located in the United States, click here to select your region. The battery in the Ionic smartwatch can overheat, posing a burn hazard. The health and safety of Fitbit users is our highest priority. We are taking this action out of an abundance of caution for our users. We will offer a refund to Fitbit Ionic customers. This voluntary recall is specific to Fitbit Ionic devices.

Fitbit customer service

Fitbit's smartwatches are known to be solidly dependable wearables, but it doesn't mean they're invulnerable. Google, who purchased the brand in , has been steadily adding more software to the watches, meaning there's more chance for something to go wrong. Whether you have a new device or want to learn about fitness trackers, saying hello to a customer service agent is a great place to start. Here's how you can do that. Google kept Fitbit's customer contact pretty much intact, which means you'll get a much higher level of support than you would from Google's lackluster customer service.

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You Might Also Like. I dont know if the last reply helped, but I have had to email them before. Showing results for. In response to KeithBinSC. Cookies make wikiHow better. Report this post. Tempo Runner. There was no resolution. In response to HarrietHindle. This page lists other ways to reach out to Fitbit customer support on the web, but chat is often the best.

Last Updated: January 13, Fact Checked. This article was co-authored by wikiHow staff writer, Hannah Madden.

I would not lie about this. Provide your full name, email address, and your specific problem to get an answer from Fitbit. You still haven't told me how to contact customer support. When Google purchased Fitbit in , it announced that Fitbit accounts would be phased out in Excellent experience. Help please. I work out every day and the last time it was recorded was Nov 20, and sporadically before then. Issues resolved: Fitbit provides a lot of self-help resources on the web. Feels Disappointed Feb 03, Alternatively, you can use their knowledge base if you prefer self-service support. Who would I contact re: strap keeps slipping off my fitbit, I'm frightened I lose my fitbit. The watch doesnt allow me to set the time and date.