Fitbit hr not working

My heart rate monitor stopped.

My ionic has not read my heart rate in days it just stopped working. I've reset my watch I've shut it all the way down I've also updated the app still nothing. Hey Kimrenew thanks for bringing this to me, it's nice to see you again participating in the Community Forums. Let me give you a hand with your Ionic. Seems odd that your device is not recording heart rate information as designed, thank you for taking the time to troubleshoot your device prior posting. Let me share with you that o ccasionally the Fitbit can have difficulty finding a signal, typically due to the fit. For example, wearing your band tightly may constrict blood flow in your wrist and affect the signal.

Fitbit hr not working

Since update I can no longer see current heart rate on dashboard, just - - bpm, it is tracking and I can see resting HR and look at past data. Go to the Best Answer. Thanks for your reply and the clarification Kath! Let me explain to you that if you want to see your heart rate on the Fitbit app, your Charge 2 should be syncing so you can see your heart rate data live, and also you have to make sure that your BPM are being tracked at the same time. In other words, make sure that you are wearing it correctly. View best answer in original post. Hey Kath , it is great to see new faces around! Let me ask you something, on the tracker itself, can you see your current heart rate, or you are also looking these 2 dashes "--"? If the tracker isn't working neither, let me explain to you that o ccasionally it has difficulty finding a signal, typically due to the tracker's fit. For example, wearing your band tightly may constrict blood flow in your wrist and affect the signal. We also recommend experimenting with how high you place the tracker on your wrist. When you're not exercising, wearing the tracker just above the wrist bone--as you would a watch--typically works fine. However, moving the tracker up a couple inches can be helpful during high-intensity exercises or exercises that cause you to bend your wrist frequently. If you haven't already done so, please review our recommendations for wear and other tips at this post.

Turn on suggestions. Ya, we're coming up on the 2 yr old mark which is exactly when my last fitbit died on me this one was a birthday present replacing the last one.

If your Fitbit Charge HR isn't working quite right, then restarting the device should do the trick. Whether you're having issues syncing the Fitbit with your phone or the device is running slowly, a restart should refresh the software and restore proper function. To restart a Fitbit Charge HR , simply connect its power cable and then hold in the device's lone button for a little more than 10 seconds. When the Fitbit logo and some numerical data appear on screen, the unit has reset and should be working properly again. If restarting a Fitbit Charge HR did not solve your software issues, or if you are planning to sell or give away the tracker, then a factory reset is in order. Along with fixing glitches, factory resets wipe all personal data off the tracker, rendering it like new for its new owner.

Fixes for drained battery, update issues, dirt, weak connections, and more. This article details how to determine, and deal with, several types of issues you may run into when using a Fitbit fitness tracker. Here are some general troubleshooting tips you can try to get your Fitbit working again if it starts giving you trouble:. Clean the connections. Clean and dry the connection on your charging cable and the connection point on your Fitbit, then try charging the device again. Try a different outlet or charger. Some problems stem from an old or afulty charing rig. Replace the cable.

Fitbit hr not working

Updated: January 7, On a Fitbit Watch, you will find various sensors. Each sensor is meant to keep track of a given activity. Unfortunately, the sensors especially the heart rate sensor may fail. In this post, I am going to talk about the heart rate monitor outlining reasons why it is not working, and provide fixes that will make it work again. So, why is the Fitbit heart rate not working? To summarize, Fitbit is not tracking your heart rate either because of system errors or glitches, it is wrongly placed and thus not in proper contact with the skin on your wrist, the heart rate monitor is deactivated, or the firmware running on your Fitbit needs to be updated. Restarting the tracker can fix system errors or glitches. Fortunately, restarting a Fitbit watch is an easy process. See the steps below to learn how.

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Also, try these other steps to check the heart rate settings in the Fitbit app:. I went to heart rate and clicked off and then to on. Same for you miketernary , please constantly check your email for their contact. You have to get the update to download. If I go to the dashboard, I can tap on the heart rate monitor. I'll flag your post for a moderator to see so that they can look further into your case. Report this post. In response to MarreFitbit. I have restarted my Fitbit. SunsetRunner , thanks for your efforts and I'm glad that you found the settings. Its not going well to be honest: watch sitting next to router but couldn't see it I shouted at it , then needed update, with no wifi having to use bluetooth which is taking forever. Turned Bluetooth off and on again. Tap on Settings 4.

One of the most awesome features about Fitbits is that most models track your heart rate throughout the day and at night if used when sleeping. Most Fitbit models now include continuous heart rate tracking—so you can see how your heart performs at ANY moment.

Recovery Runner. Base Runner. If I go to the dashboard, I can tap on the heart rate monitor. Charge 5 not tracking Hr. Solutions I have tried:. And when I did an exercise there was no active zone minutes recorded. It's easy to reset a Fitbit Charge HR , but slightly more difficult to perform a factory reset. Replies are disabled for this topic. Hope that helped. I am having the same issue beginning the same time frame. Learn more. I did that on my device and it did not work. Again, please explain how a dollar tracker-watch does not come with a free face. I was told my Fitbit was not under warranty and I would need to get a new one. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.