Frozen kindle paperwhite

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Read this article in Spanish. Like any piece of technology, your Kindle might misbehave from time to time. Need to restart your Kindle to troubleshoot or fix a glitch? Just press and hold the power button until you see the Power menu appear, then tap Restart. If you press and hold the power button but the screen simply goes blank, continue holding the button for at least another 40 seconds, and it should reset automatically. A hard reset, also known as a factory reset, will erase your Amazon account information, so perform this process with caution—only do it if you are trying to fix a serious issue and absolutely nothing else has worked, or if you are getting rid of the Kindle and you need to make sure all of your personal information is wiped away.

Frozen kindle paperwhite

Jeevika asked a question. The book cover is the page that is on display… I tried to restart by pressing the button for 40secs… nothing is happening… also I charged the kindle. Still nothing… request help. Lalitha Sravanthi Amazon Staff. Make sure the device is plugged into power at the same time as holding the power button. Try holding it longer than 60 seconds. Then, the charge indicator light turns back on and the device reboots. It's my pleasure to offer help, so please let me know if this helps by tagging me Lalitha Sravanthi Amazon Staff in any future comments. If any of the answers in this thread helped you, press the "Select as Best Answer" button to label that response as the best answer. Thank you Santosida.

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Troubleshooting an unresponsive Kindle. In a lot of cases, you can unfreeze a Kindle by restarting it. Restart the Kindle. When your Kindle locks up, the best way to fix the problem is to restart the device. To restart an unresponsive Kindle, press and hold the power button until the screen flashes, then release the power button. The Kindle will restart, and you can start reading again. Charge the Kindle.

Kindles are underpowered devices compared to…well, everything else. But, if your Kindle is doing anything in the background, it will probably start running slowly. The only real background task your Kindle is going to be doing for any length of time is downloading eBooks. Note that your Kindle will also have to do some processing immediately after downloading files so it may take a minute or two after the downloads have finished for you to see the difference. Kindles are designed for small, light eBook files. This means that if there are any crashes or the like going on behind the scenes, they can bug you for a long time.

Frozen kindle paperwhite

That being said, in some cases, the convenience that comes with the Kindle can suddenly turn upside down, with it experiencing technical issues that prevent it from operating as intended, creating a scenario where having access to the physical book would come in handy. Below, you can find the solutions we recommend applying to fix a Kindle Paperwhite stuck on the tree screen:. In the upcoming sections, we will be diving into the process of fixing a Kindle Paperwhite stuck on the tree screen in more detail and discuss the factors that can contribute to the occurrence of this issue to find out potential preventative measures that can be applied to reduce the likelihood of the problem happening again. Since your Kindle Paperwhite being stuck on the tree screen will practically render it unusable until you resolve the issue at hand, there is no denying that coming across this problem can create a highly frustrating experience. Below, you can find sub-sections for all the potential fixes we recommend applying to resolve the issue of your Kindle Paperwhite being stuck in the tree screen, in which we will explain how you can utilize each solution in detail and clarify how it can be helpful to resolve the issue. To reset your Kindle Paperwhite, all you will need to do is to press and hold the Power button for 40 seconds and then release it. As the reset can take a minute or two in some cases, we highly recommend using a stopwatch to ensure that you have held the Power button down for a sufficient amount of time and waiting a bit once you release it. The following solution we recommend is to fully charge your Kindle Paperwhite, as this will ensure that the Kindle getting stuck on the tree screen does not occur due to the device having a low or critical battery level.

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Use limited data to select content. Lalitha Sravanthi Amazon Staff Worked for me. Understand audiences through statistics or combinations of data from different sources. How to Reset a Kindle Paperwhite. Press and hold the power button. January 22, at PM. You can also do a hard reboot on a Kindle Fire if it's not responding. Unable to redeem gift eBook. If that happens, then try charging your Kindle first. Sign in to ask the community.

Amazon's Kindle devices make it easier than ever to read books, magazines, and other documents on the go and to manage your literary library. However, they're not without the occasional technical issues.

Thanks for letting us know! When not researching and testing computers, game consoles or smartphones, he stays up-to-date on the myriad complex systems that power battery electric vehicles. After about 10 to 40 seconds, the screen will flash, and the Kindle will restart. After 40 seconds, release the power button on your Kindle and immediately connect your device to your computer using the USB cable. Jeremy Laukkonen. We are not responsible for the content or availability of non-Amazon sites. Than you for your time. All of your books and other documents are erased, and the Kindle is returned to the same state it was in when you first received it. February 21, at AM. Amazon Trade-in gives new life to old devices.