Genius bar apple

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter.

When I interviewed former Genius Aaron Epperson, a two-and-a-half year Apple Store veteran who left the company about a year ago, and asked what he wished customers knew before they came in for help, he had plenty of suggestions. So the next time something goes wrong with your Apple gear, keep his tips in mind:. The person or people on point are typically positioned by the doors, have an iPad in their hands, and have their heads up as they look around for customers to help. Make an appointment. By not having to sit, wait, and watch others get helped ahead of you, it helps to alleviate a major frustration of getting tech support—all the time it can take. Always back up your data.

Genius bar apple

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Select your issue by tapping on the relevant categories. If your issue doesn't need a Genius Bar visit certain software issues you'll be given the option to speak to an agent by live chat or phone call, which you can select by tapping whichever method you'd prefer. If your issue requires a visit to a Genius Bar, you'll see an option to Bring in for Repair. This could be underneath other suggestions for things you may be able to do to try and fix the issue yourself first.

Once you've found your preferred store, tap the store's name to genius bar apple. Non-warranty service which is paid for by the customer when repairs are complete is also routinely performed. The Genius Bar at Apple Stores offers same-day service for both screen and lithium-ion battery replacements.

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. Just click on the Visit the Genius Bar option. You can then pick the one closest to you, or the one with the most or soonest appointments available. Click on the time you wish to book and your appointment will be confirmed automatically.

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Subscribe now for a daily dose of the biggest tech news, lifestyle hacks and hottest deals.

Genius bar apple

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered.

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Sign up. Do so. Macworld Australia. Dale Fox. Read How to get a job working as an Apple Store Genius. US Edition. Woolard Jr. Click Go. If your location is incorrect or if you'd prefer to search somewhere else, you can search by city or ZIP code in the search bar at the top. In some countries, Apple has service depots where portable repairs for issues such as accidental damage can be completed for a flat rate. Enter your phone number if you'd like to receive confirmation and updates by text.

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For problems that require repairs to hardware, most of the work can be completed on-site, while customers wait. Italics indicate discontinued products, services, or defunct companies. Describe Your Problem. Contact me with news and offers from other Future brands Receive email from us on behalf of our trusted partners or sponsors. So the next time something goes wrong with your Apple gear, keep his tips in mind:. Tech support station for Apple retail stores. Archived from the original on 10 September Everybody has the boyfriend, the cousin or the uncle who knows everything about computers. For issues that don't necessarily require a visit to a Genius Bar certain software issues , you'll be recommended to speak with an agent, either by live chat or by phone, which you can do by clicking on whichever method you'd prefer. He's been a tech nerd ever since childhood, when he used the money from his first job as a paperboy to buy a subscription to GamesMaster magazine. You May Also Like.