Green motion car rental reviews

Great service, Cristian on collection and Damien on return where so attentive, answered any questions I had and made sure everything was perfect for my rental. Thanks for your amazing service. I'm very impressed with your car rental service.

It is easily our most complained-about car hire firm, as drivers claim they get huge bills for barely visible scratches. I t is the car hire firm with a trail of angry customers, furious at bills presented to them when they return a car for hundreds — even thousands — of pounds for damage they say is barely visible or that was there already. Green Motion, which has franchised branches at most major UK airports, appears to offer remarkably cheap deals — often a third of the price charged by major rivals. But now customers allege that there is a major sting in the tail. It vigorously denies the allegations, saying that it operates to the highest ethical standards and that some customers are just unhappy about being caught for damaging their vehicles.

Green motion car rental reviews

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I have subsequently taken advice from independent garages which all say that it is an extremely small job. Nothing more, nothing less. In his case the company refused to accept his Amex card, requiring him to return home for a credit card.

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Great service, Cristian on collection and Damien on return where so attentive, answered any questions I had and made sure everything was perfect for my rental. Thanks for your amazing service. I'm very impressed with your car rental service. Very reliable, friendly and responsive. Great manager at the Larnaca branch, I will be definitely renting from you again. I'm glad to hear that you also operate in other countries. You will be my first point of contact for car rentals! Viola the customer service rep was friendly, organized, and very professional.

Green motion car rental reviews

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But now customers allege that there is a major sting in the tail. Will definitely use again. The ads say that they will be paid a bonus, even though the job does not involve sales. Belyshov , Belgrade Airport Great personal on the rent desk. The company claimed it is 40mm long but the photo shows 20mm. Blemishes are found on the underside of bumpers and bodywork that cannot reasonably be seen when hiring. Most viewed. It showed the scratch, as well as his discussion with the manager, which shows him acknowledging that it was a very small scratch, but saying he was still liable for the bill. I don't have any problem during my travel. He is truly talented in what he does, explain everything to detail and will take care of you to ensure your expectations are met. Daniel , Liverpool Airport Yasin was very helpful and explained everything well. Great manager at the Larnaca branch, I will be definitely renting from you again. He says he had a similarly quiet journey back to Luton. Great online support. But Green Motion is not the first car hire company to be accused of systematically overcharging for tiny scratches.

GreenMotion has a rating of 4.

Thank you Green Motion :. Tambo International Airport. Green Motion says the vast majority of its customers are satisfied with the service provided. Green Motion examined 13 cases sent by Guardian Money. He was very helpful and went above an beyond. Both cars were immaculate and drop of and pick up was extremely smooth. Although it was dark, he says he checked the outside of the car for scratches. He made my experience a superb one. Reuse this content. During the same period, the UK customer service department received 2, customer queries [these are not necessarily complaints]. However, some customers say that appears to all change when they return the car, at which point staff examine every panel minutely — even producing bright lights to help. Viola the customer service rep was friendly, organized, and very professional.