How to make appointment for genius bar

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store.

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed.

How to make appointment for genius bar

To start the conversation again, simply ask a new question. Posted on Feb 19, AM. It will also provide you with other options, however if you select a hardware problem, it should take you right to the appointment screen. You also have the choice to call the store in question and make your appointment over the phone. Page content loaded. Feb 19, AM in response to twowiseguysmom. Mar 30, PM in response to ChrisJ Hi I want to make an appointment regarding my new IPhone X. I cannot get my photos 16, off the phone to put onto a hard drive. Always saying ots full and. Or paring with my Ipad.

In This Article Expand. Newsletter Sign Up. After you make your appointment, you'll receive an email with your reservation details.

Aside from their devices, one of the things I love the most about Apple is their stellar customer support and service. Apple Support has got you covered regardless of the kind of Apple device you have and the help you need. Making a Genius Bar reservation might be your best bet if you need hands-on hardware support. The Genius Bar is a support service found within Apple Stores. It handles troubleshooting and repairs for Apple products and other services. Note: Not all kinds of repairs can be handled in-store. Sometimes, the Genius Bar needs to send your device off, especially if a more extensive repair is necessary — like a screen repair.

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. Just click on the Visit the Genius Bar option. You can then pick the one closest to you, or the one with the most or soonest appointments available.

How to make appointment for genius bar

Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem you're having, and how to reschedule or cancel an appointment. You can use the app for this process , too. If you're on a computer, follow these steps to reserve time at the Genius Bar for support:. Click Contact Apple Support for help. Next, click on the product you want to get help with at the Genius Bar. Once you've selected the product you need help with:.

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Social Links Navigation. Contact us. Sam Costello has been writing about tech since Read Disclaimer. Read How to get a job working as an Apple Store Genius. Use profiles to select personalised content. This will take you to the Genius Bar section where you can make an appointment. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed. Depending on the category and problem you've selected, a number of follow-up suggestions may appear. The easiest and quickest way to book an appointment at a nearby Genius Bar is embedded within your device — the Apple Support app. How to reschedule or cancel your Apple Genius Bar reservation If you have already fixed the issue or have a problem with your schedule, you can always reschedule or cancel your reservation. List of Partners vendors. Dave Johnson.

Aside from their devices, one of the things I love the most about Apple is their stellar customer support and service. Apple Support has got you covered regardless of the kind of Apple device you have and the help you need.

Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. If you need to modify or cancel the reservation, you can click Reschedule or Cancel on this page. Reviewed by Ryan Perian. Apple iPad Macs. If your location is incorrect or if you'd prefer to search somewhere else, you can search by city or ZIP code in the search bar at the top. Tell us why! Tap Search at the top. You also have the choice to call the store in question and make your appointment over the phone. Tweet your questions to AppleSupport. Then, on the Reservation page, select Cancel. Trending Videos. No comments yet Comment from the forums. Access your favorite topics in a personalized feed while you're on the go.