How to recover xbox account

Home Home. If you think that your Microsoft account has been hacked, we recommend that you reset your password right away. It's a good idea to choose a password that you don't use elsewhere. To change your password, go to the Security section at:.

One sentence video summary: The video provides a step-by-step guide on how to recover a Microsoft or Xbox account for users who have forgotten their passwords or lack available contacts for security code verification. It outlines the process of account recovery through Microsoft's website, including entering email addresses, completing security tests, and answering personal questions. The process concludes with submission and waiting for Microsoft's decision via email. More videos about Gaming. Short Summary.

How to recover xbox account

Home Home. Reset or recover your lost Microsoft account password. If you know the email address that you used to set up your Microsoft account which is used to sign in to your Xbox profile , you can reset your password now:. Go to Reset your password and enter your email address. Passwords should be at least 8 characters long and should contain a mix of upper and lowercase letters, numbers, and symbols. Reset your password. Note that you must have your Microsoft account email address to reset your password. Find your Microsoft account email address. You can also reset your password on your Xbox console below. Reset your password on your Xbox console. Step 1: Verify your identity.

Sign in with your new password to continue to review the account for changes that may have been made by an attacker. This may help you determine which email address is associated with your Xbox profile.

This step assumes you've tried Reset a forgotten Microsoft account password , but your attempt wasn't successful. If you already tried this but it didn't work, use our Sign In Helper tool. The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours. Improve your chances to successfully recover your account by reading through the following guidance first. Important: The account recovery form can only be used if two-step verification isn't turned on.

You'll need a Microsoft account to use Xbox services, which means you'll need to know your login details to use any Xbox consoles you own. Here's how to reset your password if it's been a while since you last logged in. For the methods below to work, you'll need to know the email address that's associated with your Xbox account. If you don't know this email address, you'll need to recover your Microsoft account using Microsoft's account recovery website first. If you haven't set up two-factor authentication 2FA , you won't be able to reset your password using the methods below either. Instead, you'll have to recover your account in its entirety, also using Microsoft's account recovery website. To start the recovery process, enter your email address into Microsoft's password reset website. You'll now need to verify your identity.

How to recover xbox account

This step assumes you've tried Reset a forgotten Microsoft account password , but your attempt wasn't successful. If you already tried this but it didn't work, use our Sign In Helper tool. The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours. Improve your chances to successfully recover your account by reading through the following guidance first. Important: The account recovery form can only be used if two-step verification isn't turned on. You'll need a working email account that you can access. We'll use this account to send you information about your request.

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Update the security info for your email address. Did this resolve the issue? If denied, users can redo the form with more specific and accurate information for a better chance of approval. In the Contact email address text box, type an email address where we can contact you or send your password reset link. On the console Sign in screen, type in your email address, and then select the I forgot my password button. Reset your password on your Xbox console. Go to Reset your password and enter your email address. Note The parental account does not need to be added to the Xbox console in order to perform these steps. Browse your download history. Home Home. This may help you determine which email address is associated with your Xbox profile.

If you want to change a known password, see Change your Microsoft account password instead. If the "Enter password" window is still open select Forgotten your password? For your protection, Microsoft must verify your identity before you can proceed with resetting your password.

Any additional feedback? Find out the email address for a Microsoft account. Tips for completing the online account recovery form. Attackers often get control of your account credentials by infecting your devices with malware. Did this resolve the issue? Felo Translator. How satisfied are you with this reply? Browse your download history. More videos about Gaming. The more info you provide, the more we can use to verify that you own the account. If you use an authenticator app.