How to reset xfinity flex

Thursday, December 9th, PM. I am unable to find any information online and calling support has not been helpful. As you can see from this Xfinity page, the XR16 remote does not have number buttons:. How are they and the rest how to reset xfinity flex us who arrived at this thread looking for the same answer supposed to follow your instructions?

Friday, May 28th, PM. There is no reset button or pinhole on the Flex box. When I was setting it up, I had to do it a couple times. All I remember is that it involved pressing multiple buttons on the remote. Hello NellieNobody. The option should also be in your settings menu.

How to reset xfinity flex

Home » Home Networks Guides. So I put together this guide to help you. First, make sure that Xfinity Flex is correctly connected to your TV. You will likely need a replacement unit. Check that Xfinity Flex is in range of your router and that there are not too many obstructions, such as walls or furniture, between the two. If Xfinity Flex is connected to a 2. If you still have issues, try connecting it to Ethernet instead of Wi-Fi. Xfinity Flex comes with an Ethernet port and an Ethernet cable in the box. If Xfinity Flex is stuck on a black screen or the Xfinity logo, the software or firmware could be a problem. Try a hard reset, too, by following the steps at the bottom of this page. If Xfinity Flex is still stuck, call or chat online with Xfinity customer service for help. They may need to send a replacement unit. If Xfinity Flex is still stuck on the Welcome screen, try restarting Xfinity Flex by holding down the power button for 10 seconds. You can also unplug it, plug it back in, and see if it gets past the welcome screen when it restarts. A single app might have a bug or be down for maintenance.

Press on your remote to complete the factory reset.

Its voice control sits amongst the top technologies in the telecommunications business nowadays. Delivered by Comcast, the second largest satellite company in the U. Running with Xfinity internet packages, which holds the top position in number of subscribers on national territory, the Flex Box ensures TV shows and movies for all kinds of demands. And the best of all: Xfinity has really aimed at affordability on this one, as they offer this excellent TV service for free on most of the higher internet packages. Issues with the Xfinity Flex Box. Not even with all their top-tier technology, is the Xfinity Flex Box free from issues. S, there are some small issues that are hindering the optimal performance of the Flex Box.

Last Updated: February 7, Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. She earned an MA in Writing from Rowan University in and wrote her thesis on online communities and the personalities curated in such communities. This article has been viewed 54, times. Learn more If you're still unable to use your remote with your TV, the final step is to reset it. This wikiHow will teach you how to reset your Xfinity remote so you can get it to work with your TV.

How to reset xfinity flex

To see if your WiFi connection is broken, you can also try connecting with a wired Ethernet cable. Hold the power button of your cable box while using the Restore Default option. Now, on your remote, press the Power and Menu buttons together to open the User Settings. To find the Restore Defaults option, press the Up and Down arrow together. On your remote, press the xfinity or Home buttons.

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A single app might have a bug or be down for maintenance. Firstly, let us walk you through the procedure done via the device settings. You can also do a hard reset— the reset instructions are at the end of this article. The user asked how to do factory reset on flex using the xri6 remote. I am an Official Xfinity Employee. Have you been noticing your Xfinity Flex Box to be running slower, taking longer to load the TV shows and movies or even lagging during the presentation of its content? There is no "Restore Defaults" in Setup. If you have too many devices connected, unpair one or more of them by going to settings, devices settings, audio, then Bluetooth devices. Thanks for starting a new post with your concerns. I used it for 2 hours and see it is a waste of time and resources nothing but ads and commercials with no good content. I have a passion for creating engaging, easy-to-read, and informative content to help you with your home network. I can't control my TV using the factory remote it started happening as soon as I paired the XR16 remote. Should you attempt all the procedures listed in this walkthrough and still experience the issues, you might want to consider contacting Xfinity customer support department. Press Power , Last left arrow button and Volume Down - button in order. I tried to do the reset provided on the remote, but it seems to only reset the remote, not the flex box itself.

The Xfinity Flex Box is a media streaming device that is loved by many. It is a device that connects to your TV and lets you access a wide range of online content like movies, TV shows, music, and sports, all from the comfort of your own home.

You've come to the perfect place to get help with your Flex box. I couldn't agree more!!! Hello NellieNobody 1. This restart method used to work on other devices but does not appear to work on this device. First, you will have to factory reset the remote by holding A and D at the same time until the light on the top flashes green. To perform a factory reset on the XR16 remote:. Ensure the device is currently powered on 2. Was this post helpful? Let us know if you need any further assistance. Xfinity Flex comes with an Ethernet port and an Ethernet cable in the box. Let us know if you have any issues or questions going forward. If you are having troubles and need support, please create a new topic of your own here on this board detailing your issue so that the community and our support representatives can assist. How do I do a factory reset with my XR16 remote? A single app might have a bug or be down for maintenance.