Hp printer not feeding paper

I switch between card stock and regular paper.

An Out of Paper or Load Paper message displays, and the printer does not feed or pick paper. Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved. Check the paper stack for defects such as wrinkled, torn, or bent pieces that might cause a pick-up issue. Remove any severely bent, wrinkled, or torn paper found in the stack. Check for obstructions inside the paper tray.

Hp printer not feeding paper

Issue While printing, the product does not pick up or feed paper from the input tray. Video: Troubleshooting steps for paper feed issues. The following video demonstrates troubleshooting steps for paper feed issues. The outside of the printer might not look the same as your printer, but the steps are the same. If you have trouble viewing the video or to the view the video in a different size, click here to play the video on YouTube. Step one: Reset the printer Press the power button to turn off the product. Press the power button to turn on the product. Step two: Check the condition of the paper and reload it Follow these steps to make sure that the paper is loaded in the product correctly. Replace any ripped, dusty, wrinkled, or bent paper. If the paper is curled, uncurl it by gently bending it in the opposite direction of the curl or replace the paper. Insert the stack of paper in the paper tray, and then gently push the paper guides snugly against the paper. If it is pushed in too far, the product will pick up multiple sheets of paper, which can result in a paper jam. Step three: Clear the paper jam Clear the paper jam from the back of the printer Make sure to remove any loose paper.

Make sure that all the paper in the stack is the same size and type. This step determines if the product hardware functions correctly.

Issue The product does not pick up or feed the paper from the tray. The product might make noises as though it is printing, but no paper moves through it. How to use the solutions in this document A paper feed issue can occur for several reasons, such as dusty or contaminated paper rollers, the condition of the paper in the tray, or even issues with the product software. To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report. This step determines if the product hardware functions correctly.

I switch between card stock and regular paper. I indicate which type I'm using before printing. My printer isn't grabbing the paper. It tries twice, growling the whole time. I have to force in in there. I've cleaned the heads. Is my printer a "gonner" or can it be fixed? Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:. Click here to find and install, if you haven't. I cleaned the heads.

Hp printer not feeding paper

Welcome to the HP support community. I understand that you are getting a paper jam error on the printer, I am glad to assist you. Refer to this HP document for further assistance:- Click here. If this helps, please mark the public post as an accepted solution so that it benefits several others. Sandytechy20 I am an HP Employee. Didn't find what you were looking for? Ask the community.

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Clean the paper pick rollers under the cartridges or inside the paper tray area. Select your printer, and then click Properties. Remove the cleaning kit from its package. Clean the paper pick rollers under printer Clean the paper pick rollers on a printer where the paper tray is located on the bottom. Select the correct paper size on the printer control panel or in the printer software. Step one: Reset the printer Press the power button to turn off the product. If these steps resolved the issue , you do not need to continue troubleshooting. Replace any ripped, dusty, wrinkled, or bent paper. Thanks for responding! Service or replace your HP product if the issue persists after completing all the preceding steps.

I have an HP Photosmart printer and it's suddenly stopped feeding the paper.

Try one of our automated tools or diagnostics. With the printer turned on , disconnect the power cord from the rear of the printer. Step 2: Clean the paper pick rollers with the cleaning kit After you receive the cleaning kit, clean the paper pick rollers. Be careful not to push the paper in too far, which can cause paper jams. Which Operating system are you using with this printer? Printers with the roller under the cartridges. Lower the cartridge door to open it. Never load mixed types of paper in the tray. I understand that the issue did not resolve after following the steps in the previous interaction and hence you will contact HP Phone Support. Insert plain white paper into the input tray, and then adjust the paper width guide so it fits snugly, but not tightly, against the stack of paper. If the issue continues after repeated cleaning, skip the next solution in this document, and then service the product. The paper trays are empty or overloaded. Click the tab that provides paper type and size settings. Click here for tips and tricks!