Icicibank customer

The business heads branch heads in case of overseas branches are responsible for the resolution provided by their teams and for the closure of customer issues. If a customer is not satisfied with the resolution icicibank customer through various channels, the customer can escalate the issues to the next higher level, icicibank customer. In case the customer is not satisfied with the response from the Bank, customers shall be provided the option of approaching the Banking Ombudsman BO. Complaint of Demat Services can be registered through by mailing headdematservices [at] icicibank [dot] com.

Raise Service Request to avail various services offered by us. Please do not use the contact details updated on any other website as it can be fake and may risk your account security. Visit the helpdesk at any of our branches. Plot no. Nanakramguda, Serilingampally. Hyderabad -

Icicibank customer

ICICI bank has made a provision for its customers to easily reach out to the customer care division for various personal banking queries and concerns. To reach out to customer care, customers can call the number given below:. Mentioned below is the customer service number for queries or concerns on corporate banking, institutional banking, or business banking accounts:. ICICI bank customers can write to the bank for any of their queries or concerns using the below-mentioned postal address:. Here is the escalation matrix of ICICI bank for addressing customer issues or concerns that remain unresolved by customer care:. For queries that remain unresolved by customer care, customers of ICICI bank can register their grievances by dialling this number:. Customers must make sure to provide the service request number numeric only and it should not be more than 2 months old. Customers who are not satisfied with the solution provided can further escalate the issue to the head of Phone Banking. To do so, one can submit the request online or reach out to him directly on the below mentioned phone number: Alternatively, customers can also send him an email at headservicequality[at]icicibank[dot]com. Contact details of different business heads for various product offerings of ICICI bank are mentioned below. These contacts are available from Monday to Friday, 10 am to 5 pm, except bank holidays. After sending a request, customers get an acknowledgement within 4 business days via email:.

Icicibank customer, Pravinchandra Gujarat 9 Jan 20 time How to calculate the interest on a personal loan? Please find below my experience.

While doing so, we request you to mention your e-mail ID registered with us, which will assist us in serving you better. Level 2 If the resolution you received does not meet your expectations, you may communicate your concern further. Subhendu Tripathy, Head — Phone Banking. You can also raise your concern to the Head — Phone Banking by clicking here Level 3 If you are unsatisfied with the responses you received after following the first two levels of the complaint mechanism, you may write further to Mr. Vinayak M.

If you have specific concerns or issues that require attention, we encourage you to reach out to us. We are here to assist you promptly and efficiently. You can also click here to check the menu options provided by phone banking after dialing the customer care number. You may also write to us at customer. In case you have added your Credit Card then please select the card and click on 'Pay Now' to pay your credit card bill. Note: It may take up to 3 business days for the payment to reflect in your credit card statement. In case you have crossed 3 business days and the payment is still not reflecting, please call our customer care executive at If you are a new customer, click here to complete KYC. After you've made a Credit Card Payment, it may take up to 3 business days for the payment to reflect in your credit card statement. Login to www.

Icicibank customer

If the resolution you received does not meet your expectations, please share details of your complaint with Mr. Girish Sehgal, Head - Phone Banking. Alternatively, you can download the "Complaint Form" and send it to us. If you are unsatisfied with the previous response after following the first level of the complaint resolution mechanism, write to Head-Customer Service Quality. If you are unsatisfied with the responses after following the first two levels of the query resolution mechanism, you may write to Ms. Sharlet Malvankar, Principal Nodal Officer. Please e-mail your query to us by clicking on the "Send an Email" button below. While doing so, we request you to mention your e-mail ID registered with us, which will help us to resolve your query seamlessly. If the resolution you received does not meet your expectations, please share the details of your query with Mr. Alternatively, you can download the "Query Form" and send it to us.

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To cancel the ICICI credit card, you can call customer care on or send an email to customer. Registered Office. If a customer is not satisfied with the resolution provided through various channels, the customer can escalate the issues to the next higher level. Post Comment optional. Latest Tech News ». Recurring Deposit. Home Loan Customer Care. Last month March , I was wrongly paid money which payment to Amazon pay instead of platinum,and paid platinum payment to Amazon. Customers who are not satisfied with the solution provided can further escalate the issue to the head of Phone Banking. Raise Service Request to avail various services offered by us. Mentioned below is the customer service number for queries or concerns on corporate banking, institutional banking, or business banking accounts:. All India Number s :.

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Complaints Department, 7th floor ICICI Bank Towers, Financial District, Gachibowli Hyderabad Issue Escalation Part 3 — Zonal Heads In case customers are unable to use any of the above-mentioned contact details for getting their queries or concerns addressed, they can contact the zonal heads of their area, the details of which are mentioned below: Zone Designation Telephone Number Email Address North Senior General Manager headnorthzone[at]icicibank[dot]com South Senior General Manager headsouthzone[at]icicibank[dot]com East General Manager headeastzone[at]icicibank[dot]com West Senior General Manager headwestzone[at]icicibank[dot]com. E-mail - headhomeloans[at]icicibank[dot]com or headconsumerloans[at]icicibank[dot]com. Related Links:. Contact details of different business heads for various product offerings of ICICI bank are mentioned below. Toll free Number s :. Please select product type. Visit Helpdesk Visit the helpdesk at any of our branches. Gadgets is available in. How do I apply for a personal loan from SBI? Subhendu Tripathy, Head — Phone Banking. Please help me. More, Principal Nodal Officer. Other Products. I did a transaction on 25 Jun,tha money was debited from my account but tha transaction failed.