is jd sports australia legit

Is jd sports australia legit

In the Activewear Store category. Visit this website. Most relevant.

JDSports has a rating of 1. Reviewers complaining about JDSports most frequently mention customer service, next day, and full refund problems. JDSports ranks th among Sportswear sites. This company does not typically respond to reviews. I made a mistake on my order and even though I did not initially receive an email support response right away, I called them next day and within 10 minutes they fixed my issue!

Is jd sports australia legit

In the Activewear Store category. Visit this website. Most relevant. Received one pair and size 7 addidas pair of trainers. They want me to send back the shoes but can't send me my missing shorts. Can't refund my shorts either. There "system doesn't allow for partial refunds or reorders ". Customer service just repeats " system can't do partial refunds or reorders". Date of experience: March 12, Reply from JD Sports Australia. Hi Sebastian, I am sorry to hear that you are missing a pair of shoes form your order. Are you able to provide an order number so that a member of the management team can assist further with this? Thank you, Team JD.

Tip for consumers: they suck, hire people who care to actually do their job.

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In the Activewear Store category. Visit this website. Most relevant. Online Customer service is an absolute joke. Dealing with Ella and Alison, both not helpful at all. Ordered items online, 2 items never arrived and because I did not respond within 14 days they apparently can not do nothing.. Date of experience: April 17, Reply from JD Sports Australia.

Is jd sports australia legit

In the Activewear Store category. Visit this website. Most relevant. Online Customer service is an absolute joke. Dealing with Ella and Alison, both not helpful at all. Ordered items online, 2 items never arrived and because I did not respond within 14 days they apparently can not do nothing.. Date of experience: 17 April Reply from JD Sports Australia. Hi Sal, We apologise for any inconvenience cause however we can see your parcel was delivered on the 6th of December and the first contact was made a month after on the 7th of January in regards to missing 2 items.

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Products used: Nothing!!!! Hi JG, We are sorry that there was an online product description error. The manager eventually told me to come to the store. They have free 60 day returns even if it's worn! She saved up her money for two pairs of shoes, hoping for a positive shopping experience. The following day I'm notified that the store manager reaches out to the nearby stores recommending that they don't honour my request for a refund or exchange - I have been advised by customer service that their hands are tied so I've now filed a case against them with Fair Trading and will continue to escalate the matter further exposing this company's lack of basic customer service and disregard for the law. Bad service Blacktown I bought shoes in your Blacktown store yesterday for my son, if I were able to purchase these shoes at a competitive retailer I would have due to the appalling, rude, least helpful customer service I have ever had. Online search. Comment Thank you Helpful 2. Tip for consumers: they suck, hire people who care to actually do their job. Follow Brandon C. Tip for consumers: I will advice do not buy from this store. We have raised this through the delivery section of our website. I try several times to explain the Australian consumer law to her but she brushes it off, after 15 minutes of being humiliation, inturruptions, talking over me, raising her voice, lying by saying shes the manager here, accusations and brushing me off i lose my temper and ask her to shut up, I'm immediately thrown out of the store but I decide to call JD Sports headquarters, the lady over the phone is apologetic to how I've been treated and asks me to ask the crew to get the store manager - 10 minutes later she emerges no doubt they were filling her on their side of the story she takes the phone and abruptly informs head office that she will not exchange or refund. Online ordering issues also.

In the Activewear Store category. Visit this website. Most relevant.

Being watched as we shopped in JB's sports. It works when the customer is a minor or on an elderly person. I then asked to speak to the manager which after much persuasion said she would process the refund Immediately. I paid for the shoes and have the proof. Hi Rhinannon, We have viewed your recent inquiry with us and really appreciate the honest feedback that you have left us in regards to your inquiry. Top Positive Review. Share on Twitter. I received nothing. I will never ever deal with JD sports again. I will never buy anything from them anymore. We understand how disappointing this is and apologise for the inconvenience. JD Sports may not send the right size to you, even when you order twice.

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