Juniper support

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There is an opportunity to support your post-warranty equipment with the help of third-party maintenance TPM. Are you ready to take a different approach to traditional OEM maintenance? Access the solutions you need without unnecessary detours, extended wait times or challenges that halt your day. Conserve your resources and IT budget by making the switch to expert, reliable and flexible support that puts you first. Where is your Juniper hardware in the product life cycle? Select the year below to discover equipment support options and the next steps for your equipment. New equipment is introduced and made available to consumers.

Juniper support

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If you are still researching, explore our resources for more information on streamlining your data center support. Add to Cart, juniper support.

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Juniper Support Portal is your resource for Juniper post-sales support and services. Although the Juniper Support Portal was designed to make it easy to do business with Juniper Networks you might still have questions. Below you'll find some frequently asked questions and answers about the Juniper Support Portal along with a list of known issues. You might just need to refresh it. Skip to Main Content. Home Knowledge Quick Links. Expand search. Search Loading. Log in.

Juniper support

Enabling innovation for cloud operators. Make your network threat aware with Juniper Connected Security. Discover cloud delivered or on-premise offerings. Featured Products. Featured Solutions. Scale business outcomes with Juniper Global Services. Explore options and offers to connect with the networking solution you need. Apply cloud principles to metro networks and achieve sustainable business growth. Unlock the full power and potential of your network with our open, ecosystem approach.

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Integration with the CSC allows case creation to be automated. Their techs have been knowledgeable and even when we need only parts shipped to sites that have our own staff, they always make sure we. Are you ready to take a different approach to traditional OEM maintenance? Incidents are identified based on system triggers. Service Express has provided hardware services for our older servers and storage well after the manufacturer has dropped support and they do it for much less. These reports typically include device, announcement details, last software engineering support, last hardware engineering support, and replacement product information. OEM post-warranty maintenance. The Junos Space Service Now reporting interface aggregates and analyzes a myriad of data and information from your network, and displays reporting specific to each incident. We had one location that was not in the contract. Gain access to Juniper Networks technical support engineers, software updates, online access to our knowledge base, online tools, and hardware replacement options. No other networking company has won more than three consecutive ASP awards.

Enabling innovation for cloud operators.

Advanced Insight Scripts AI-Scripts on the Junos OS devices automatically collect troubleshooting and diagnostic data based on these triggers and delivers the information to the Service Now console. This service will truly help you optimize your budget dollars and extend the life of technology hardware. OEM support vs. The network administrator has the ability to download these reports for offline network planning purposes. Request Pricing. Integration with the CSC allows case creation to be automated. Enable more personal, proactive, and efficient management of product support needs. Looking for the correct level of expertise to optimize your network operations? Service Description Juniper Care combines traditional 24x7 remote technical support, hardware replacement services, online support and service automation. Service Express has provided hardware services for our older servers and storage well after the manufacturer has dropped support and they do it for much less. Receive best-in-class traditional 24x7 support. As a single point of contact for all of your support needs, JTAC engineers have extensive experience supporting large-scale networks. Juniper incorporates advanced automation and big data tools within its support processes to ensure results are achieved quickly and accurately. Access the solutions you need without unnecessary detours, extended wait times or challenges that halt your day.