Locked out of hotmail account

I successfully changed my password 3 weeks ago. I still cannot get into my hotmail because upon entering my password, it wants to send a security code to my OLD phone number. There's no option to change the destination of the code, locked out of hotmail account. In my account details, it shows my NEW phone number.

To unlock your Microsoft account with email, this section provides an explanation of a locked Microsoft account. It covers the reasons behind a locked account and the steps to unlock it. Understanding these details will help you regain access to your account efficiently and easily. A locked Microsoft account can be a huge headache for users. It happens when the owner fails to provide the right password or encounters some suspicious activity.

Locked out of hotmail account

If you tried to sign in to your account and received a message that it's been locked, it's because activity associated with your account might violate our Terms of Use. Sign in. The phone doesn't need to be a smartphone, or connected to the internet, it just needs to be able to receive text messages. You may have to create a new password. Read tips on how to create a strong password. For help reinstating your account, select the link in the window that begins with aka. Follow the instructions provided. Once we receive your information, we'll review the request to unlock your account. After you submit the form, a Microsoft Online Safety support agent will review it and contact you by email. Please do not submit additional requests, as this may slow down our response time. To protect your account and its contents, our support agents and advocates can only send password reset links or access and change account details when you submit the account reinstatement form. This means you could use a friend or work colleague's phone without compromising your account security. The quickest way to get your account unlocked is by requesting and entering a security code online. Tip: If your security code doesn't work, make sure you enter the numbers in the body of the message, and not the numbers in the header.

If you remember your password but it is not working, make sure that Caps Lock is turned off and your email address is spelled correctly. Request demo Enterprise. Account security is key for protecting personal info and blocking unauthorized access.

Your Microsoft Hotmail or Outlook. The most likely cause of a blocked account is unusual sign-in activity. Although getting your account blocked is frustrating, access can be arranged by following these simple steps. Begin by visiting Microsoft Live to recover your account and reset your password. Enter the email address of your blocked account and enter the characters you see on your screen and select Next. Enter the code generated by your authenticator app or select Use a different verification option to get a text message.

Forgetting a password to your email account can be a frustrating inconvenience. Typically, when Outlook locks or blocks your account, you need to verify your identity and reset your password as a security precaution. While it can be frustrating to be locked out of your email account, having your account hacked and your personal information accessed could be worse. You might panic at first. After all, our email accounts have become a sort of command center for our lives. They contain important information about banking, utilities, credit cards, car payments, and more. Take a deep breath before you lose your cool.

Locked out of hotmail account

Technology in terms you understand. Sign up for the Confident Computing newsletter for weekly solutions to make your life easier. Click here and get The Ask Leo! I have used the same Hotmail account for my personal email for over 10 years now, and I have never had a problem with it, until recently. About a month ago I started getting locked out of Hotmail. At first I thought a friend was playing a trick by attempting too many passwords, locking my account, and I ignored it.

Ridgid tools combo kits

Easy to follow. To unlock the account, the user needs to verify their identity through a linked email or phone number. Microsoft subscription benefits. If you remember your password but it is not working, make sure that Caps Lock is turned off and your email address is spelled correctly. Was the answer useful? The text and steps were edited with the help of AI. There are several ways to get in touch with their support team. Top use cases. Head of Technology Services, Colliers. Need help? Another number, reached a guy who said "wrong number" and hung up. The quickest way to get your account unlocked is by requesting and entering a security code online. For help reinstating your account, select the link in the window that begins with aka. Data Sets. Related topics.

If you tried to sign in to your account and received a message that it's been locked, it's because activity associated with your account might violate our Terms of Use.

Too technical. This information is crucial for account recovery. Tips: You can use any phone number to request the security code. Is it a secure email account? Microsoft How to. These practices are the key to safeguarding your information and preventing unauthorized access. Microsoft Sales Copilot. Security verification fail? Plus, you can get advice from Microsoft MVPs. Go to the Microsoft account recovery page, enter the associated email address, complete the security verification process, and then follow the instructions to unlock the account. If you get a locked Microsoft account , follow the instructions given by Microsoft Support. Related topics. Microsoft is making great efforts to provide efficient solutions for users who are locked out of their accounts.