Ps4 controller does not turn on

Most of the time, your DualShock 4 controller probably works fine. But when your PlayStation 4 controller isn't responding or disconnects randomly, it's frustrating. Let's look at fixes for when your PS4 controller is not working, so you can get back to playing. Normally, when you press the PS Button on your controller, it should turn on and connect to your system.

Diagnose and fix the most common problems plaguing your PS4 controller with these step-by-step DIY troubleshooting guides. Check out the Answers forum for more troubleshooting help for your specific issue. Maybe someone has already solved the same issue you are experiencing. Badges: My command buttons on my DualShock4 do not respond, even after a manual reset.

Ps4 controller does not turn on

If you're reading this, you've probably experienced an issue from which many PS4 owners have suffered: one moment your DualShock 4 controller is working fine, the next moment it appears completely dead. No lights will turn on, USB charging doesn't work, resetting the controller doesn't work. It seems that it has completely died, and no matter how many troubleshooting guides you follow, nothing fixes it. Fortunately, there's a solution. I'm aware of this issue because it has affected me The first time was less than three months after I bought the console — the controller that came with it completely died, and after a day of troubleshooting failed to fix it, I bought a new controller since I needed two. Then three months later, that second controller spontaneously died. Finally, a couple months after that — you guessed it — the third controller worked, then I pushed the PS button to turn it on and it didn't work. Nothing happened. It appeared entirely dead. I tried using the reset button, tried different variations of resetting, plugging in, and turning on the PlayStation. But nothing worked. I had three expensive, seemingly dead controllers. Here's the thing, though: while attempting to connect to a pair of Bluetooth headphones, I noticed that a "PlayStation Controller" was listed in the BT drop-down menu on my Mac. That meant that while the controller appeared dead, there was some charge left and it was still broadcasting for a connection.

This is a good time to try a slightly different pairing method: having your PS4 controller re-pair at startup. Hold in place for 10 seconds. Hopefully, your DualShock 4 issue was easy to fix.

Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support. September 28th, But what's wrong with it? Here's a guide from our tech experts to fixing your PS4 controller.

You can use your controller away from your console. Find out more about compatible devices, applications, and feature support by visiting the guide below. When using your PS4 console, you can check your controller battery level by pressing and holding the PS button on your controller to show the Quick Menu. The controller battery level is displayed on this screen. If you've followed the above instructions but believe your controller is not connecting properly, please visit the PlayStation Repairs diagnostic tool. Support Home.

Ps4 controller does not turn on

Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support. September 28th, But what's wrong with it? Here's a guide from our tech experts to fixing your PS4 controller. Here are some possible causes, according to Asurion Experts:. If you're dealing with one of these issues, here are the steps you should follow to solve it. If your DualShock 4 is on but not responding, you can try to re-pair your controller with your console this is known as a soft reset.

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Next, let's look at more general solutions for problems with PS4 controllers. All three "dead" controllers were resurrected and are now totally functional September 28th, This will cause your PS4 to remove it from memory so you have to pair it again. Press the Options button on your working controller, then select Forget Device. Then three months later, that second controller spontaneously died. Check the buttons to see if anything is sticky, loose, or cracked. Release the buttons. Once the system has loaded to the login screen it will ask you to press the PlayStation Button. Fully turn off your PS4, then flip your controller over.

Just like other problems with your PlayStation, like overheating or software crashes, this controller issue can be a real game-stopper. When your tech misbehaves, we step in to help, The solutions that we have put together guide you to fix your PS4 controller, so you can get back to gaming.

If you borrow a friend's DualShock 4 that you know works properly and find that it has issues with your system, something is probably wrong with your PS4's wireless connectivity. PS4 controller won't pair or connect If your DualShock 4 is on but not responding, you can try to re-pair your controller with your console this is known as a soft reset. Here are some possible causes, according to Asurion Experts:. Alternatively, you can power off the PlayStation 4, then press the controller reset button. Read More. Your PS4 will remember it until you pair the controller with another device in the future, so it should auto-connect as soon as you press the PS Button. Often a quick restart of your console will help to solve your issue. If nothing has worked to get your controller up and running, try these easy fixes. Badges: If not, the touch pad may need a quick cleanup. Hopefully, your DualShock 4 issue was easy to fix. To rule this out, you should restart your console before troubleshooting further. Tech repairs you can trust. Answer these question: How old is the controller? Be sure to try the other USB port on the console in the off chance one of them is damaged.