Public mobile not working

Telus seems to be force-pushing its APN settings with some kind of setting-locking flag, which causes newer version of Android to public mobile not working the manual editing of APN settings. More info here :. Hi Frank, This does seem to be a special case. Here is a online link I found with similar issue.

Its been going on for 2 weeks, too long to explain. Terrible I made a mistake purchasing there services and no one has recongized my issues. No customer service no human to talk with. I would like to increase my data. I got to be honest terrible customer service. Im just trying to increase my data, thats all.

Public mobile not working

Claim your listing for free to respond to reviews, update your profile and manage your listing. Public Mobile has a rating of 2. Reviewers complaining about Public Mobile most frequently mention customer service, and credit card problems. Public Mobile ranks 61st among Mobile Carriers sites. Had trouble after a long time where they locked my wife out of her account and could not resolve it. It took weeks until finally someone assigned another account and we were able to get access once more. Thank goodness she was able to use the phone during that time. Its a bargain but customer service is online only and some not too swift people involved. Absolutely no customer service support. No person to talk to about any service or support issues. Weak signal always. I am in southern Ontario so no lack of towers. Had no data for over a month and of course you can't get a refund for lack of service since you pay ahead.

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Public Mobile Inc. Public Mobile was acquired by Telus in October As of August 8, , Public Mobile operates as a mobile virtual network operator on the Telus Mobility network. On August 31, , Public Mobile "relaunched" to the public under a beta program providing free SIM cards and three tiers of BYOD plans starting with a day, day or a day period, all of which have respective options of Talk, Text and Data. The service is not charged by minute, as with other prepaid providers. Instead, customers select which types of unlimited talk and text service and which data caps they would like for a , , or day period.

The following is a review of Public Mobile based on my personal experience as a subscriber in Plans are cheaper than 1st and 2nd tier providers, but this comes at the cost of reduced customer support options and features such as WiFi calling and phone subsidies. As is the case for most mid-level and discount providers, customer service can be quite poor for any issues that fall outside of the capabilities of their online self-serve tools. While it might take a bit longer to solve issues via a ticketing system or chat than a phone call, it gets the job done in the end. Koodo is a mid-tier provider that has both prepaid and post paid plans, phone subsidies and phone and in-person support. After the data limit is reached, you still get unlimited data at a reduced speed of Kbps. On a day plan you pay for 3 months up front and you get access to all of the data for that 90 day period, giving you control of when and how you use it.

Public mobile not working

First check you're not in Airplane Mode. Then restart the phone and toggle Cellular Data setting off and on. Jump to a Section. This article explains why your mobile data isn't working and how to troubleshoot to get it working again.

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As a result of the online backlash and large number of complaints, on February 16, , subscribers received another text message from Public Mobile that the planned rate increase would be cancelled. Follow Andrzej K. Follow Fanny L. Installing the new build will not do a reset by itself. Retrieved 27 September Follow Robert S. Feels Neutral Dec 27, A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Follow Nora C. Follow Christine G. Sebastien F. Public Mobile Help Center: Visit contact page. I rarely write review on internet but I had to warn you guys. Note : This is a temporary solution. Thank goodness she was able to use the phone during that time.

Also experiencing current outage or problems with Public Mobile? Please submit a report especially if you have trouble accessing the service from Public Mobile. Phone IP Status Vehicle.

Franc P. Follow Franc P. Comment Thank you Respond as company Helpful 2. On March 27, , Public Mobile customers were notified that Public Mobile's existing CDMA network would be sunset by Telus in August , and that customers wishing to continue service would need to buy phones compatible with Telus' 4G network. I told them I submitted two with no response. Anything else is a better option. Would it have killed them to send an email telling me that a subscription renewal was needed? Once you are locked out of your account you are absolutely screwed. Stefanny Gyg. Now, when I ask for a refund, they always tell me I have to try other things that are not working. At the end of every year you get an additional 10 pts.