Rogers router flashing orange

So i got a new rogers connection a few days ago and it was rogers router flashing orange fine. Yesterday there was a technician from BELL who was working on the box outside the neighbors house and was changing a few things. After that i somehow lost my internet connection and its been more than 24 hours now.

I have to reboot the computer and the modem this happens almost everyday sometimes while using the computer. That is what you should see. As for the problem where the ethernet connected device loses its connection while the wifi devices continue to work, that is odd to say the least. There might be an issue with the modem firmware, or, there might be an issue with the connected port or its port controller. Usually in the past, when Rogers customers have run into this situation, the problem has turned out to be the device port, or wifi adapter. Replace the device port or wifi adapter and the problem has cleared up. Not saying that this is the case here, but, give it some consideration.

Rogers router flashing orange

Hi there. I have 2 wired connections to the router, a desktop PC and a ps4. Both suddenly don't work now. The ports on the back all just give a yellow light. The WiFi still works though. I've power cycled and reset the thing, but it just doesn't recognize a wired connection. I'm wondering if something just failed and I should swap the modem. Hi, Cwolfram64 and welcome to the Community. Cwolfram64 I don't know that modem well so I will defer any further troubleshooting to experts in the Community. However, if nothing changed on your side, and you still cannot get a connection after power-cycling the modem and trying another Ethernet cable, then I suspect a hardware failure. You can also contact the CommunityHelps team for support by sending them a Private Message. Cwolfram64 we've seen previous cases with Hitron Puma 6 modems, not the current Puma 7 CODA, where a device ethernet or wifi failure would cause what appears to be a modem failure. Replace the failing device ethernet or wifi adapter and the "modem" problem was solved.

As rogers router flashing orange the problem where the ethernet connected device loses its connection while the wifi devices continue to work, that is odd to say the least. That neighbourhood node then connects via fibre to the Cable Modem Termination System which services several neighbourhood nodes. What I would suggest is: 1.

The internet randomly disconnects and I lose TV and Phone too. Checking the modem it's the same sequence of events every single time. If I'm gaming, watching TV, browsing the services will freeze, moments later the modem will go from solid white to flashing orange, then flashing green and then solid white again. After 2 minutes the internet comes back along with TV and Phone. It's almost like the modem loses connection with rogers and attempts to re-establish it.

Here are possible reasons for the orange light on your router and provide simple solutions to fix it. The meaning of an orange light on your router can vary depending on the brand and model. Here are some common reasons:. Firmware Upgrade: The orange light may indicate that your router is in the process of upgrading its firmware. You simply need to wait for the upgrade to be finished in this case. Ethernet Connection: If an Ethernet cable is connected to your router, it might trigger an orange light. Check that cable connections are secure by inspecting them. Connection Issues: The orange light can also indicate problems with your router connecting to your internet service provider ISP. This could be due to issues on your end or with the ISP. No Connection: If there is no internet connection reaching your router, it may display an orange light to indicate the lack of connectivity.

Rogers router flashing orange

Understanding your Rogers modem lights helps you to pinpoint the issue. For example, a Rogers modem flashing orange is a common problem. For those who are new to the Rogers modem and how to troubleshoot it — relax. This is simple stuff that anyone can do at home. You can also try plugging your modem into another power outlet.

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I call in and the agent says my modem is not compatible with second generation pods and that the first generation pods should be working fine which they are obviously not. After the reboot, test the connected device. Its been trouble free, both before and after the update to 7. I'm frustrated and tired of calling, because nothing seems to fix the issue. And also understood that for a while technicians couldn't come inside to help resolve issues. I did register mobile to get an update when the problem is fixed. So, not saying thats the case here, but, keep an open mind. Post Reply. For the XB7 Technicolor safety guide see here. So it knows its connected to something, but the modem is just refusing it.

Understanding your Rogers modem lights helps you to pinpoint the issue. For example, a Rogers modem flashing orange is a common problem.

The max level on the upstream for three or four channel ops is 51 dbmV, according to the DOCSIS spec, so you're nowhere near those levels. I'm utterly confused as to why it's still happening. Here is my overview while the problem is heppening. And I can finally type on a proper keyboard instead of a tiny phone. Copilot turd in my taskbar [ Microsoft ] by andyross The field techs do a portion, but don't get involved in neighbourhood node or CMTS issues, tech support Tier I does a portion in terms of remote testing, but doesn't do any of the physical testing and from what I've seen, doesn't get involved in neighbourhood node or CMTS issues. Called again and was told a tech would come to our home and check our physical Cat 6 connections. Sall I'm here a lot. A contractor tech will most likely be of no assistance. Can you let me know what the current limit is, just out of curiosity. Are the issues over a wired connection or WIFI? I can't say for sure. I have to reboot the computer and the modem this happens almost everyday sometimes while using the computer.