Sky multiroom not working

Sign in to get your answer quicker. I think it seems to be a problem with the box receiving instructions from the remote. But I can't get out of set up mode?

Sign in to get your answer quicker. Second multi room suddenly stopped being able to record or live pause. Thank you, I have completed the manual backup but it will not let me reactvate my viewing card. When I use the link it just takes me back to step 1 of manula backup. Amy advice, thank you.

Sky multiroom not working

Sign in to get your answer quicker. My sky q box is working and my internet but my multi room box won't connect to the activation server. First try rebooting the main Q box and then when this is completely back up and running reboot the mini. To reboot press Standby on your Sky Q remote if the box responds to the remote , and then switch off and unplug at the mains. Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains. Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box Amber led note: some features may take up to 5 minutes to return. Reboot the mini as above. If the mini still does not connect try a Network Reset on the mini. Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box. You will be asked to press the WPS button on the main Q box not the mini. If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. My sky multi room box keeps saying technical fault please try again later I have turned box off and reset but still saying the same.

Sign In. Cheers Abi Hi Avidblue First try rebooting the main Q box and then when this is completely back up and running reboot the minis To reboot press Standby on your Sky Q remote if the box responds to the remoteand then switch sky multiroom not working and unplug at the mains, sky multiroom not working. I messaged Sky in our hidden forum and they are investigating the issue, for now Superusers can either escalate peoples posts or they can phone in to get things put right.

Sign in to get your answer quicker. Sky Q multi room box not working. Have checked the signal and broadband connection these are all connected. The main Sky box is working fine with no problem. First try rebooting the main Q box and then when this is completely back up and running reboot the mini. To reboot press Standby on your Sky Q remote if the box responds to the remote , and then switch off and unplug at the mains.

Sign in to get your answer quicker. Second multi room suddenly stopped being able to record or live pause. Thank you, I have completed the manual backup but it will not let me reactvate my viewing card. When I use the link it just takes me back to step 1 of manula backup. Amy advice, thank you. I have escalated your post to the Community Messaging Team Check out the link below that explains the process Escalating a post to a Sky expert. Still not working I have tried install, rebuild, rebotting etc. Reactivated my viewing card by the sky app.

Sky multiroom not working

Sign in to get your answer quicker. All works fine on the main box! I have tried switching off and on, doing a software update on the box and reactivating the viewing card several times all to no avail. I have escalated your post to the Community Messaging Team This link explains the escalation process. Thanks for escalating this. Update-We are closing this session now as this matter has been resolved. If there is anything else in the future we can help you with, please do not hesitate to reach out.

Poki

Once you have replied you might have a little wait for a team member to get back to you. No problem. Sign in to get your answer quicker. Showing results for. Like you I'm a customer here, Sky Employees are clearly identified as such. Post 2 of 4. All Replies. Start a new discussion On average, new discussions are replied to by our users within 90 minutes New Discussion. Post 4 of It's never happened before, yet now it's almost guaranteed to happen any time we use it. About Sky Community Offers. Post 1 of 4. Start a new discussion On average, new discussions are replied to by our users within minutes New Discussion.

Sky Q is a highly impressive TV platform, especially in its multiroom format. It uses Wi-Fi to pump content around your house from TV box to TV box and can even be used as a mesh Wi-Fi system to ensure you have no dead spots at home.

Sky multi room box not working. Post 3 of 5. If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. Has it ever worked? If the mini still does not connect try a Network Reset on the mini. Have checked the signal and broadband connection these are all connected. Start a new discussion On average, new discussions are replied to by our users within 90 minutes New Discussion. Post 12 of In which case, you may be better suited to hard-wire the box in this situation. Report post.