Surface pro not turning on

Does your Surface laptop or tablet fail to turn on, briefly turn on but then shut off, or get stuck at the logo screen when you press the power button?

So, the solutions are also various. If so, you can just try the following solutions one by one until you find the suitable one. You can do some checking or perform some simple operations to fix the issue. At times, this issue is just very simple: the battery of the Surface Pro or another Surface device has run out of power. If you have used the device for a long time without plugging in, it is quite possible that the battery has run out of power. So, you can plug in the charging cable and then press the Power button to see whether the Surface device can boot successfully. A Surface device can be turned on as long as it is connected to a power source.

Surface pro not turning on

Contribute to the Surface forum! March 14, Ask a new question. I have tried all the tricks on the web. Best Buy cannot fix it. Is there any way to get my data off of it? Hi Tom Mannix ,. I understand that your Surface Pro 6 is not powering on. You mentioned that you have tried all the tricks on the web and Best Buy cannot fix it. If your Surface Pro 6 is not turning on, it may be difficult to recover data from it. There are a few things you can try:. First, try connecting your Surface Pro 6 to a power source and see if it charges.

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Recharge the battery, remove any accessories, and perform a soft reset. Jump to a Section. If your Microsoft Surface Pro won't turn on, there are a few ways to troubleshoot the problem and get it working again. The problem is usually solvable through a process of elimination. Start with the most apparent potential causes and work toward the more complex ones. There are several possible causes of a dead or faulty Surface Pro. Usually, the problem only reveals itself with its corresponding fix.

Follow our in-depth, step-by-step guide on how to fix your Surface Pro issues that won't turn on, start, or wake up from sleep. Surface Pro uses an in-house UEFI firmware developed by Microsoft to improve device protection, security, and its exclusive features support hardware functionality. It will show you a message or an icon on the screen when it finds something wrong during the booting process. So you will know what is wrong and what you should do to fix the issue. That includes when your Surface Pro is overheating or has a low battery. However, there are so many other causes that can also prevent your Surface tablet from turning on. In this troubleshooting guide, we walk you through all possible issues and how to fix them with a step-by-step guide.

Surface pro not turning on

If your Surface stops responding, or hangs, use the following methods to force a shutdown, and then restart. Be aware, though, that whenever possible, you should shut down your Surface in the normal manner. See Surface power states for ways to do this normally. Press and hold down the power button until your Surface shuts down and restarts and you see the Windows logo screen about 20 seconds , then release the power button. After your Surface restarts, we recommend you get the latest updates for Surface and Windows to help make sure your device is performing its best.

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March 14, Contribute to the Surface forum! Create profiles to personalise content. Why won't my Surface Pro let me turn on Bluetooth? Microsoft recommends updating your operating system after resolving the issue at hand. Thanks for letting us know! In this guide, we walk you through a list of possible causes, starting with the most common. Measure content performance. You can vote as helpful, but you cannot reply or subscribe to this thread. First, try connecting your Surface Pro 6 to a power source and see if it charges. My surface completely shut down in October. If your Surface doesn't turn on even after it's plugged in, the charging cable may be damaged. Use profiles to select personalised content.

Your Microsoft Surface laptop or tablet might fail to boot due to battery failure, overheating, a damaged charger, or a faulty power button.

Display is Broken. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Replace the cap. Use profiles to select personalised advertising. Was this reply helpful? If you attempt to use the Surface Pen and the Surface Pro does not respond or responds in an unexpected manner, there may be an issue with the pen. If this issue impedes your workflow, here are a few fixes you should apply to get your Surface back to normal. He writes about Windows 10, Xbox One, and cryptocurrency. How to tell if the charging cable is damaged or not? If it still doesn't work, go to Settings, select the device and click Remove Device.