Surface pro screen blacking out

Is your Microsoft Surface laptop stuck on the black screen with the cursor on it? In this detailed article, find out everything there is to know about the Surface laptop black screen with cursor issue, surface pro screen blacking out. You power up your Surface Laptop to start working on an important project only to be met with the Surface laptop's black screen.

A black screen is a common system issue on your computer. Try 7 Ways to find solutions. For Microsoft Surface users, this post is the one you need. According to reports, Surface Pro black screen always happens unexpectedly. To be specific, when turning on Surface Pro 7, 4, or 3, the keyboard lights up but the screen is black. Sometimes you can see a cursor or a logo on the black screen but the device cannot turn on. Go to find methods from the following part now.

Surface pro screen blacking out

Disconnect accessories and make sure your Surface is charged. Force a restart, by pressing the power button for 20 seconds. If you're using Surface Dock, unplug your Surface from it. Try to turn on your Surface—if that works, the accessory may be the problem. When your Surface is plugged in, charge it for at least 15 minutes. Then press the power button to turn on your Surface. If your Surface still didn't turn on after charging it and trying the keyboard and tablet shortcuts, you can try to force a shutdown, then restart. Here's how:. Press and hold the power button until the logo screen appears about 20 seconds. See Force a shut down and restart your Surface for more info. After your Surface restarts, we recommend you get the latest updates for Surface and Window to help make sure your device is performing its best. For more info, see Download drivers and firmware for Surface. If your Surface turned on, but is stuck on one of the screens below, select that screen to view additional troubleshooting steps to resolve the issue.

Explore subscription benefits, browse training courses, learn how to secure your device, and more. It allows you to get a bootable edition using Media Builder to back up and restore the PC when the machine fails to load to the desktop.

Have you ever booted your Surface up and found it unresponsive? Before undertaking any of the more time-consuming solutions below, here are a few fundamentals to get you started. Usually, a force reboot will kick a device out of sleep, but if it doesn't, a couple of quick fixes might nudge it awake. Keeping information in order on any computerized device is a complex task. Data is constantly moving around, getting written and overwritten. Occasionally, data is miswritten or lost. This can result in general device malfunction, crashes, or inability to load Windows.

Ask a new question. It looks as though it turns off, but the screen is still on. I can't put it to sleep or anything, I can only manually restart it every time. Sometimes it happens every few minutes, sometimes it doesn't happen at all. It only happens when it's not charging. Hi Kerry Noble ,. Go to Download driver and firmware for Surface , choose Surface pro 5thgen then click Download on the next page. Choose the.

Surface pro screen blacking out

Ask a new question. I got my brand new Surface Pro 8 and after using it for days i started noticing the screen would go black. I checked on internet and noticed this was the common issue with surface devices. I took all the troubleshooting steps which were mentioned on the Microsoft site, but without any luck. I then got this replaced assuming the issue was with the hardware , and got another brand new Surface Pro 8. I was hoping this would now fix the issue, but i was surprised to find out the exact same issue on this new device as well.

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Online support. Resolved my issue. If you're using Surface Dock, unplug your Surface from it. Use the power cord that came with your Surface to charge your device. This can involve fixing or replacing damaged or missing system files, correcting bootloader settings, and restoring necessary data to ensure a smooth boot process. This is the first thing you can do to check if connected peripheral devices may be blocking your Microsoft Surface from turning on as normal. If you are using Surface 2, Surface 3, or other models, press and hold the Power button for about 10 seconds until the screen turns off, then release the button. Microsoft Tablet Windows Tablet. Alternatively, when utilizing a Microsoft Surface tablet, swiftly and simultaneously press the "Volume Up" and "Volume Down" buttons three times. Hardware issues, like a faulty display or loose cables, can also cause this problem.

Have you ever booted your Surface up and found it unresponsive?

If this guide helped you resolve the black screen issue on your Surface Laptop, consider sharing it with others who may be facing similar problems. Perform a visual inspection of the cable to verify no tears, creases, or other signs of damage are present. A best practice is to make one of these with an old USB stick and leave it in a drawer for a "rainy day". It's a reliable and user-friendly solution that can swiftly get your laptop up and running. You'll want to be sure to select Keep my files. If there is no drive detected, you will need to replace the drive and reinstall Windows. Thanks a lot. If your operating system took a sudden nose dive, it could be because the drive it's stored on is failing. Surface UEFI boot error. Sherly joined EaseUS in and she has always loved writing articles and enjoys the fun they bring. Before diving into complex troubleshooting methods, let's start with a simple approach. Ensure your Surface laptop is turned on, especially if you encounter a black screen.