Surfstitch

Everyone info. A user-friendly shopping experience that allows you to live offline and shop online with all the brands you love at your fingertips. With free delivery and free returns available, access all the best surf shop and streetwear labels like Rip Curl, surfstitch, Vans, and Nike, and surfstitch no fuss online surfstitch.

SurfStitch is an innovative e-commerce business and leading digital platform for the best curated collection of coastal lifestyle products across Australia and New Zealand. The site averages nearly 2 million visits a month and they ship orders from a 10, sqm warehouse facility and third-party vendor. The huge product range is offered on a world class platform and is backed up with best in class customer service and super fast delivery. Lift in GMV across all categories driven by an increase in products listed. SurfStitch already had a thriving ecommerce business and strong brand awareness but was looking for ways to ramp up and build out product offerings and categories; further develop customer experience and loyalty; and drive growth and revenue.

Surfstitch

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Ready to grow your business? Results include:. To create a standardised surfstitch integration process to rapidly onboard new vendors, surfstitch, while creating a less manually-dependent workflow To better leverage vendor inventory pools through enabling marketplace capabilities.

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Buying surf fashion can be tricky unless you already know that specific brand sizing will fit. However, most retailers have return policies, especially when it comes to fashion items. We live in the digital age and there are significant advantages as a retailer in not having a physical storefront. In the old days we used to wait with great anticipation for the new season tees and boardshorts to appear in the window of the local surf shop. Now the world is quite literally at our fingertips and we can purchase direct from the surf brands, online surf shops and even manufacturers in China. The real difference is price. Are brick and mortar surf shops a thing of the past? We hope not.

Surfstitch

Claim your listing for free to respond to reviews, update your profile and manage your listing. SurfStitch has a rating of 2. SurfStitch ranks th among Sportswear sites. I can't say enough good things, free returns if your product doesn't fit and they'll ship the correct size back for free, speedy refunds, awesome sales, top brands, I LOVE this site, they're my go to because I can't stand clothes shopping. Do it, I tell everyone. They send you a code for promotional discounts but they never work. Wasted my time contacting customer service so I won't continue to waste my time with them either.

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The huge product range is offered on a world class platform and is backed up with best in class customer service and super fast delivery. Product Curation: Category and product curation is the secret sauce to a successful marketplace — and the key to growth. I did. Only con I've noticed is that the wish-list on the app and the website don't seem to sync up. Results include:. Related case studies. To extend the assortment on offer in current categories and quickly and easily enter new categories to test the market without taking on new inventory. Very fast and responsive. How to win with a marketplace strategy. They first tried an internally-managed marketplace with third-party sellers but quickly realized they needed a different approach. For SurfStitch, that answer came in the form of strategic staff hires. The Marketplacer platform offers a range of native capabilities that removes the complex task of overseeing multiple third party integrations and allows Surfstitch to easily manage their product database while focusing on the overall customer experience. I uninstalled and reinsatlled Marketplacer worked with digital agency, Tryzens, to build the connector between SurfStitch and Salesforce for a headless integration to dramatically improve speed. For SurfStitch, range extension was the ultimate goal while keeping the customer experience frictionless.

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To address customer service questions about delivery tracking due to customers receiving multiple parcels at different times and with different carriers, SurfStitch created a comprehensive communications approach with messaging at the cart, in shipment notifications, and clear communication in packages and onsite to advise customers their parcel may be coming from the seller directly and to double check order confirmation emails. I did. Each marketplace strategy is unique to that business. Each category has assigned growth targets that are tracked regularly. Everyone info. Customer Experience: Maintaining a positive and seamless customer experience is the top priority when designing a marketplace strategy. With free delivery and free returns available, access all the best surf shop and streetwear labels like Rip Curl, Vans, and Nike, and enjoy no fuss online shopping. The ability to radically scale fulfillment to achieve the growth and scale they were after, without hiring staff; instead needing ways to automate and simplify The ability to easily and quickly enter new categories and offer new products without taking on inventory or overhead risk A seller portal for third-party sellers to communicate with the company, manage their listings, process and ship their orders and returns. How to win with a marketplace strategy. The huge product range is offered on a world class platform and is backed up with best in class customer service and super fast delivery. Five decades of entertaining round the flame SurfStitch is an innovative e-commerce business and leading digital platform for the best curated collection of coastal lifestyle products across Australia and New Zealand. Ready to grow your business? Overall, I love this app and it's definitely boosted shopping productivity.