The diamond store london reviews

Not even after 2 months one of the Diamonds just randomly fell out and then we started to notice on closer inspection that some of the clasps holding the rest of the diamonds in we're starting to bend this is clearly poor workmanship, upon contact to the Diamond store they told me to the diamond store london reviews the item for an inspection at my own cost they then proceeded to tell me that because I'd had links taken out, it's voided the warranty!!!!!

I love jewelry. My husband bought a tanzinite rings for my birthday and the service Was really Browns has left us no choice but to share our story on Wish I had saw thesereviews before I purchased,,,, I purchased a pair of ear rings and a beautiful necklace ,,,, diamond from 1 ear ring has fallen out,,, the necklace still in good condition, I pray it stays this way,,, very disappointed with Browns as I was under the impression they are top quality, lesson learnt Browns standards are poor!! Do not waste your money on this company, they are 1st class scammers.

The diamond store london reviews

Claim your listing for free to respond to reviews, update your profile and manage your listing. The Diamond Store has a rating of 2. The Diamond Store ranks 81st among Engagement Rings sites. This was a really great company! They kept me updated about every step of my order considering it's a pretty expensive order. Customer service was absolutely wonderful as well. Everytime I had a problem or any doubts, they were easy to get hold of and were so friendly and helpful! Awful Experience. Irresponsible return policy my ring was misplaced. I lost pounds. Do not buy there return policy is a scam. You would loose your money and ring both. Also the ring is tiny compared to the online photos not worth it. Strongly discourage people to buy. Ordered necklace, received confirmation or order email and money taken from bank.

I understand I agreed to the terms and conditions but I was expecting a perfect ring. You will be blamed for this!

Hello, I'm looking to buy some diamond earings and a necklace. I'm very lucky to be gifted these by a relative. I have come across this website and the prices look very good. I am a little sceptical tho buying such a luxury item online. Could this be to good to be true? They have won a few awards and the online chat was very helpful.

Find the most amazing diamonds at these 12 diamond shops in London. Here are some recommendations for some of the best diamond shops in London:. They have been in business, and their reputation for quality products and customer service is outstanding. They obtain gold and platinum exclusively from certified Fairtrade or recycled sources. Their diamonds and gems can be linked back to the mines they were extracted from and are not only free from conflicts but also procured from providers who treat workers with decency and consideration and try to minimize their environmental impact. Each piece of their jewelry is crafted to perfection, and their artisans are amongst the most respected in the industry.

The diamond store london reviews

Not even after 2 months one of the Diamonds just randomly fell out and then we started to notice on closer inspection that some of the clasps holding the rest of the diamonds in we're starting to bend this is clearly poor workmanship, upon contact to the Diamond store they told me to return the item for an inspection at my own cost they then proceeded to tell me that because I'd had links taken out, it's voided the warranty!!!!! Then tried telling me that they would send me a brand new one if I paid pound bearing in mind I'd already paid pound for the bracelet I'd even made the offer for them to take out the one of diamonds sent in the links just to replace it and to address the poor workmanship with the rest of the clasps that was bending and falling apart, they claim to be high quality jewellery, jewellery doesn't Fall Apart after two months, I will never be using this company again and I would strongly suggest that no one else does I highly doubt I will receive a refund from these people and I'll probably end up having to pay the postage myself to get my broken bracelet back so I will end up just being left with a shoddy poor craftsmanship bracelet that definitely wasn't worth pound , I will now seek to take them to a small courts claim, and I will also be reporting them to Trading Standards, I would also like to add to this review if you look at other reviews on Trust pilot about this company it seems if you even buy something from them and you have any issues with them i. The jeweller has come back to us regarding the assessment of your bracelet. The jeweller can send a brand new bracelet for you and remove 3 links. If you are happy to go ahead please make payment here.

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Ruined a Christmas present for my wife. Nine days later the diamond fell out and we returned it to the store. I simply do not know how he or any of his employees can sleep at night. Unfortunately the ring was repeatedly broken through wear I am afraid. Please feel free to contact me if you would like to see the images. Average 0. Thankfully I have family in South Africa so travel to and from the UK regularly so that the ring could be fixed. By the beginning of December mine had lost 6 stones. An employee there agreed that they could see the fault and requested I send the ring back to be "investigated and repaired". Follow Barbara F. Not happy as it was a surprise gift for my wife for Christmas. My husband bought a tanzinite rings for my birthday and the service Was really Ask our helpful community of experts about this product or company The Diamond Store www. I returned only my ring to the Diamond store for assessment and repair under their supposed 5 year warranty.

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I contacted citizens advice and was told that I was most definitely entitled to a refund under the consumer rights act and to send the diamond store a letter stating this and giving them 14 days to respond. I told my then boyfriend I'd found my perfect ring, he was unsure as he didn't like the idea of buying online, however I convinced him that it was fine, loads of people do it They then offered to send a ring 2 sizes smaller than requested, I responded saying why on earth would I want a ring 2 sizes smaller? I recently ordered a diamond ring from the diamond store, I honestly couldn't be more happier with the service I received, from the moment I found this company online to the enquiries I had throughout the service to then receiving the ring. Within a year diamond fell out of ring. He has contacted them 6 times over the last 6 weeks and has been fobbed off. Terrible We want you to be happy with your ring as it is stunning and if you wish to discuss it any further please do use the email you have for me. And they were not just saying this to get my business as in that moment I was more than happy to buy a new ring with them, they actually sent me away to try and get a refund before taking my money. Reviewed November 18, OP posts: See next See all. Meraki Lifestyle Store Reviews - shopmeraki. If the diamond does fall out again which is almost certain at this stage I will seek legal advice. I was then told that the Managing Director does not have a direct phone number, to which I said I'm sure he has a mobile phone in which he can call me on, to then be told he point blank does NOT speak to customers.