Virgin media cancel contract

We have decide to take up the offer to cancel without penalty before 31st Oct as on the letter we received from virgin. Open reach will install on Oct 4th and we are keeping our landline number.

Click here to view our Terms and Conditions. You may have contacted Virgin Media by phone, online or in-store to place your order for our services. We will confirm the receipt of your order for our services to you. Our team will begin the process of activating or installing your services. Your contract continues unless terminated by you or Virgin Media.

Virgin media cancel contract

Early Disconnection Fees. Typically, the minimum period will be 6, 9, 12, 18 or 24 months, but we will have agreed with you your minimum period before the start of your service s and you can find details of your minimum period in your Contract Information, Contract Summary and Residential Services Contract or service change receipt. If you decide to end part or all of your services with Virgin Media during a minimum period, we may charge you an Early Disconnection Fee. If you are moving house, please refer to the FAQ section below. The Early Disconnection Fee will not be more than the charges you would have paid for the services for the remainder of the minimum period and will be less any costs we save, including the cost of no longer providing you with the services. Early Disconnection Fees vary between customers as the calculation of how much is charged depends on the services that you have, how much you pay for those services including any discounts or offers , and how much of your minimum period remains for each service. Therefore, the charge will be different for customers, even if services are the same. We explain how we calculate our Early Disconnection Fees below, and provide some examples so you can see the likely charge for your contract. If you contact us to cancel part or all of your services, we will tell you your actual Early Disconnection Fee. If you have a bundle that has a discount for the full duration of your minimum term e. All Early Disconnection Fees apply after the standard day notice period. If you are a new or recontracting customer on or after 4 April , this cap does not apply. Please see here. The Virgin Media network does not cover all of the UK — please use our post code checker by clicking here to check availability.

Hi KirstyT1, A warm welcome and thanks for posting on our community forums.

This is ridiculous. If I go with another provider will they deal with the cancellation? A warm welcome and thanks for posting on our community forums. We're sorry to hear that you're having trouble trying to cancel your account with us. If you're call is cutting off before speaking to an agent, when you call do not enter any details when prompted, after a short period of time you will be presented with the main menu and an agent will answer shortly after. Please be aware this is not an immediate response team; however we will get back to you as quickly as possible. Can you no longer email your cancellation?

Dan Howdle May 26th, From dealing with cancellation fees to finding a new deal, our guide will talk you through the details. The most important thing to know first and foremost is whether you're still in your Virgin Media contract period or not. Before we get to the specific ins and outs, however, take a quick look at our checklist and be sure you have everything you need in order to get started. Before you call Virgin Media and unfortunately you do need to call or indeed decide whether cancelling your contract is really worth it, it's a good idea to make sure you have the following information to hand. Check broadband in your area.

Virgin media cancel contract

Fed up with Virgin Media? Want to move to another broadband provider? There are circumstances under which you can switch broadband provider without paying exit fees. At the time of writing in March , these fees are as follows:. Further cancellation fees may apply to products such as TV packages and telephone lines. These are:. In this situation, Virgin Media will write to you stating the new price and giving you the option to cancel by a certain deadline.

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Maximum 1 Claim per Promotion Product purchased maximum 2 Claims per household and a maximum of 10 Claims per company participant. Gaming Support. Offer available to new TV customers only. If you move to another address and we have agreed with you to continue providing you with the same Virgin Media services at your new address, an Early Disconnection Fee will not be applied and the remainder of your minimum period will continue at your new address. Do I need to return your kit if I cancel? Would you be happy for me to take a look? Stream from Virgin Media. This article is more than 2 months old. KirstyT1 Joining in. All offers are subject to application check, availability, and contract. Based on the above, Virgin Media reserves the right to restrict the sale of devices or cancel we provide to you and only allow certain methods of payment. Please see Google and TP Link manufacturer's warranty for more information.

Broadband, TV and phone.

We are wary of cancelling until we see the new connection is working and intended to cancel on the day the new line is installed, complications with phone number transfer may arise but we can cope with that as we have mobiles, Answered! If I go with another provider will they deal with the cancellation? Security matters. World Unlimited Talk provides unlimited free calls to local, national and Irish mobile numbers and to mobile and fixed landline numbers in 22 international destinations. Showing results for. How do I change my services? Cancellation of you Broadband service will result in the termination of your Smart Device Pack, with the full outstanding amount due 30 days from date of termination. Your sales agent will advise you of this prior to completion of the order. If your account is in credit, the amount will be refunded to you 45 days from your disconnection date we need this time for everything to be updated with any additional charges or credits once your account has been closed. Search instead for. We are wary of cancelling until we see the new connection is working and intended to cancel on the day the new line is installed, complications with phone number transfer may arise but we can cope with that as we have mobiles,.

3 thoughts on “Virgin media cancel contract

  1. I am sorry, I can help nothing. But it is assured, that you will find the correct decision.

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