Virgin media hub 5

Follow our step-by-step guide to get the new Hub set up in no time. You should have everything you need to get set up in your QuickStart kit. Make sure to keep the Hub out in the open. Objects can block and slow WiFi.

I have been sent a Hub 4. I how do I get a Hub 5 I tried to live chat with no avail. Go to Answer. Thank you for coming back to us and keeping the thread updated. Glad to hear that you've been able to speak to one of our team members and have a Hub 5 arranged to be sent out. We do have limited stock on them at the moment, but I'm glad that you've been able to have this arranged. If you come across any issues, please let us know, we're here to help and investigate further if needed.

Virgin media hub 5

How do you get a Hub 5? I have called the support team only to be told that the Hub 5 has the same specs as my current Hub 4, which it does not as I just want the 2. The person who answered the call was not much help at all and just said I could not have one after it took them over 20 minutes to find something out. I would supply my own Cable Modem but I don't think they would allow that and they don't offer a Cable Modem only option. Tricky really as technically the HUB 4 can provide full speed across all devices in router mode, so the scripts the 'helpdesk' follow would not take your request into consideration. Existing customers are getting Hub4's - as you've discovered. This policy is under continual review and should change when stocks of that Hub have built up sufficiently to issue them to all 1GB customers - but who knows when that will be. Some have been lucky and have got a Hub5 - often when a Tech arrives to fix a bad connection or faulty Hub and that is all they have in their van! It doesn't state anywhere that a user will see full speed to one device, so technically VM can say '1Gb' as much as they want. I will try and call at 8am and I hope to get someone in the UK as the Indian call centers are not very helpful and difficult to understand at the best of times.

Take a note of the name of the HDMI port that you connected to. Switch on the plug socket and make sure the Hub is switched on at the back.

Powered by unlimited lightning-fast broadband, our Hub serves up the WiFi strength you need to scroll, meme and stream. The more speed your Hub gets, the more your WiFi can do. Think streaming in Ultra HD, grabbing that game update before your mates, and downloading massive files in a flash. If you currently have a Hub 3 or older model including the Superhub 1A, 2A etc. Sign in to My Virgin Media to check your existing package and upgrade your service today.

With this latest technology and even more WiFi antennae than its predecessor, the Hub 5 will be able to support more devices, connecting at the same time, while expanding coverage and stability which improves WiFi performance. It means the new Hub 5 boasts increased WiFi speeds, lower latency and can help reduce interference from neighbouring hubs and devices. The Hub 5 has been designed to support multi-gigabit speeds and comes with a 2. We've started to offer the Hub 5 as standard to new Gig1 customers as well as existing customers without a Hub 4 who upgrade to Gig1. Currently there is no other way to get a Hub 5. Temporarily, due to stock levels at the end of last year and the start of this year. Some Gig1 customers expecting a Hub 5 may have received a Hub 4 instead. We'll be contacting these Gig1 customers to offer them a Hub 5 via email.

Virgin media hub 5

Find out here. The Virgin Media Hub 5 is a better router than the Hub 4. It supports Wi-Fi 6 and also includes a 2.

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Virgin Phone Switchover. Perhaps your Hub 5 is having the issues you are describing I have been sent a Hub 4. To order by phone, call Virgin Media on. It takes around 30 minutes to start up, as it connects for the first time. Powered by unlimited lightning-fast broadband, our Hub serves up the WiFi strength you need to scroll, meme and stream. Can anyone let me know if I would see any benefit in switching from a Hub 3 to a newer Hub 5 as just been offered a switch? At the time of writing all Virgin Media broadband packages slower than its flagship Gig1 1Gbps broadband package come with its Hub 3 router. WiFi details are printed on the underside of the router. You need to disconnect your old router. Visit Virgin Media Call Virgin Are you also able to confirm what has been said below by Client62 - " The Hub 5s are all notorious for the WI-Fi service failing when changed from the default settings. Tech Chatter.

Powered by unlimited lightning-fast broadband, our Hub serves up the WiFi strength you need to scroll, meme and stream. The more speed your Hub gets, the more your WiFi can do.

Not had those problems with the Hub 5 so sticking with it. Security matters. Security matters. You'll know it's ready when the light is steady and white. Step 3 Connect the new Hub. Sorry for going on You can't state they have issues and then don't explain why these issues are present? Virgin Media switches on residential 2Gbps broadband service in Digital life 3 weeks ago Virgin Mobile customers begin move to O2 in Digital life Your ultimate guide to Volt in Digital life Stream - our new flexible entertainment service in Digital life Virgin Media top bundles now include Netflix in Digital life If you are not already connected to the Virgin Media cable network, an engineer will visit your home to get you connected. TV on the go.