Virgin media problems in my area

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Is anyone having broadband problems in the RG21 area? It went down again this morning. We have had no problems at all before the scheduled works. Our broadband also went in the early hours of 2nd November. The fault line says no problems in the area although I have found that Virgin media are extremely slow at putting anything onto the fault line.

Virgin media problems in my area

I am coming here as a last resort as I am constantly having issues in my area. Constant area fault. Engineer appointment being cancelled because of area faults. Just in December alone there has been 2 flown blown outages with no TV broadband for 2 full days in two occasions. And now a new faults from 12th December which is marked as estimated repair date as 5th January. Or an area repair required. I hope someone from Virgin Media here is able to look at the issue for me. And explain the causes of my issues. And now the current fault from 12th December to estimated repair as 5th January F Very high intermittent signal issue practically unusable. I have called, WhatsApp, Tweeted and emailed numerous times and it still has not helped. I am constantly being told the issue would be fixed and repaired. However time after time a few fault code is put up. I am a gig1 customer and this is not the level of service I signed up for. This is the most unreliable internet I have ever had.

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Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by tapping the link below. There are two ways to check for issues in your area that might be causing problems with your Virgin Media services. There are no Virgin Media network issues affecting services in your area. If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Billing Change my package My current package Email Home move. Service status Help Account settings. Help Virgin Media Service Status.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks. Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section! The graph below depicts the number of Virgin Media reports received over the last 24 hours by time of day.

Virgin media problems in my area

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below. Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section! Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network.

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Hi Joseph well the expected fix time was 5th January. I cannot use my landline phone also because it is connected to the router. Did you mean:. We have had no problems at all before the scheduled works. Head to our service status page, and search using your postcode and last name or sign in to your My Virgin Media mobile app and head to Service Status. I will be without internet for a whole month. Is anyone having broadband problems in the RG21 area? Plug Virgin Hub 3 into any cable point? Thank you. Did you mean:. And now a new faults from 12th December which is marked as estimated repair date as 5th January. Home Phone. Get outage status updates and manage your notifications with the My Account App Get real-time service outage status updates and manage your communication preferences when you log in to my Account or use the My Account app. I have had to buy a mobile sim router and running on that. See where this Helpful Answer was posted.

Virgin Media has apologised to users of its email services after long-running problems stopped some users accessing inboxes or sending messages. Some customers were still reporting problems on social media 36 hours after initial reports of issues. Virgin Media email is no longer available to new customers, but many existing customers still rely on it for work.

Tech Chatter. Sorry to hear you have been having these issues. Hey Sk-user , Welcome to the Community Forums and thanks for the post. Go to Answer. Billing Change my package My current package Email Home move. I have been in this situation for an entire month now. Virtual Repair Tool. And now a new faults from 12th December which is marked as estimated repair date as 5th January. Showing results for. Plan and add ons will be removed. Stats: 3.