Virgin media problems

Simply test your broadband service, virgin media problems, and if we find an issue we can help with a fix online. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team.

Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by tapping the link below. There are two ways to check for issues in your area that might be causing problems with your Virgin Media services. There are no Virgin Media network issues affecting services in your area. If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Billing Change my package My current package Email Home move.

Virgin media problems

Here are some of the most common, and some things to look out for. Loose cables Check that the cable connections between your TV, TV box and the wall socket are nice and tight. A loose connection could result in poor TV reception. If the picture quality is still poor, the problem could be with your TV. Take a look at your broadband speed with our broadband speed checker. There are also ways to fix slow internets issues If the issue is with your WiFi, you can always connect your TV to the internet using an ethernet cable. This will give you a connection that is generally faster and more stable. First, turn your TV box off at the wall. Make sure your TV is in standby mode. Check all cables are tightly connected between the back of the box and your TV. Also, make sure the white cable from the back of your TV box to the wall socket is tightly connected too.

It will take a little time to fully virgin media problems and boot up. The Virgin Media Hub lights can tell you a lot about its status. Take a look at your broadband speed with our broadband speed checker.

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks. Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section! The graph below depicts the number of Virgin Media reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined. At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section! Virgin Media outages have been causing frustration for many of the company's customers.

Virgin media problems

Virgin Media has gone down again for many customers just hours after the internet service provider apologised for outages which plunged thousands offline. Problems first started at around 2am, according to data from Downdetector , a site which tracks outages. At that point, there was a big spike in reports to the website of problems with Virgin Media, with another peak coming at around 7am. But Downdetector showed another huge spike in loss of service starting at 4pm, with tens of thousands of outages reported — nearly double the peak seen earlier. The website found that three quarters of users were having problems with their landline internet while 23 per cent said they were suffering from a total blackout. It now appears to be back up and running, though in a reduced form.

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First, turn your TV box off at the wall. How to fix Virgin Media internet problems. The Virgin Media Hub lights can tell you a lot about its status. This will give you a connection that is generally faster and more stable. Help Virgin Media Service Status. Broadband issues in your area Having internet problems could be down to a local issue in your area. Is Virgin Media down in my area? How to check the advanced connection status of the Hub. There are a few reasons why your connection might be having problems. In this article. What causes poor TV picture quality? You can use our clever service status tool to check for service outages in your postcode which may be causing Virgin broadband problems and internet issues.

Virgin Media customers are threatening to quit for alternative internet providers after the telecoms provider apologised for outages which plunged thousands offline on Tuesday morning. Customers complained not only about the break in their internet connections but about frustration with the customer service they had received, too.

Is Virgin Media down in my area? If the picture quality is still poor, the problem could be with your TV. Some channels are seasonal and do not broadcast all year round. Yes No. Having internet problems could be down to a local issue in your area. Service status Help Account settings. Tap the results to find out more about the issues, and when we expect them to be fixed. Check service status. Also, make sure the white cable from the back of your TV box to the wall socket is tightly connected too. Otherwise, read on to find out more. Make sure your TV is in standby mode. In this article. The best thing to do is to run a test on your broadband connection. This will give you a connection that is generally faster and more stable.