Virgin wifi connection

Check if Virgin Media is down in your area, virgin wifi connection, or if the fault is with the Virgin Media services in your home, by tapping the link below. There are two ways to check for issues in your area that might be causing problems with your Virgin Media services.

Try forgetting the network, turning WiFi on and off, or rebooting. If you have a roaming client on your smartphone, this can interfere with the connectivity to the network. Try deleting the app and rebooting your device. The problem is more likely to be the settings on your computer. So try using a web browser for example, going direct to Gmail. Our team will need a few details from you to investigate a potential refund. Drop us a line on wifisupport virginmedia.

Virgin wifi connection

Simply turn on the WiFi radio antenna, select the correct network and then follow the on-screen instructions for getting free or paid access depending on your location. Some locations also offer voucher access usually available through their reception or help desk. It depends which tariff you bought. Speeds vary from site-to-site. To find out what software version your device is on, go to Settings, then tap General, and then tap About. If the Software Version mentions Disabling Private Address is easy. Once connected back to our network using the hardware MAC address, all of your paid WiFi products or voucher codes will be applied to the device immediately and you will not be required to purchase a new WiFi service. Our main partners are Boingo, iPass and Skype WiFi but we also allow other international partners access our network. Have you got special roaming client software installed? Then this should automatically pick up our WiFi networks and display a message about how to connect. If you need help and our FAQs don't have the answer, our customer services are available 24 hours, every day of the year on Virgin WiFi support. Any other questions, just give our customer service team a call on How do I connect to Virgin WiFi?

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Virgin Media Connect Virgin Media. Everyone info. You may experience some issues when using this feature with this particular type of Hub. We're working hard in the background to fix this ASAP. It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. Visit www. Safety starts with understanding how developers collect and share your data.

Find a store Full site. Full site Find a store. Heads up: Internet Explorer is retiring on June 15, For a better browsing experience and to properly view all of the features on our website, please use a more recent Internet browser. You can connect your phone to wi-fi for an Internet connection. With wi-fi, you can use most data services such as email, web browsing and downloading apps. Some network services might not be available over wi-fi, they only work when you are connect to the Virgin Plus network.

Virgin wifi connection

This shiny new version of the app is the control unit for your WiFi that helps get your Virgin Media broadband up and running. Watch our video to find out more about the key features of the Connect app and for help on setting up the app. Have a peek at the sticker on the Hub or check through the Connect app. Our new-and-improved two-step speed test is powered by SamKnows. First, it guides you around your home, room by room, to check WiFi performance in each one. Then, it tests your broadband speed to make sure there are no issues. You can even reboot your Hub from the comfort of your sofa. The one that takes care of all the admin. You can even download selected shows to save your mobile data. You can download it on the App Store or Google Play for absolutely nothing.

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Check my Virgin Media Service Status. To reach the speeds shown you need an Internet package of equal or greater speed. Speeds vary from site-to-site. Visit our community forum. Your Wi-Fi signals are always competing for the best spot in the connection. No, thank you. Computers Desktops and laptops Heads up! Say Hello Hook up at your closest Virgin Plus store or retail partner. Still need help? Your Wi-Fi connection is strongest the closer you are to your modem. For a better browsing experience and to properly view all of the features on our website, please use a more recent Internet browser. If needed you can book a technician, order a replacement WiFi Hub, or chat to one of our team. It worked once, at the beginning.

AED first payment. View setup guide. Virgin Mobile Home Internet is currently available only to existing customers.

The best thing to do is to run a test on your broadband connection. Other common WiFi hiccups could be caused by WiFi signal strength, which is affected by the set up in your home. Safety starts with understanding how developers collect and share your data. Hey there, we think you're in Ontario. Say Hello Hook up at your closest Virgin Plus store or retail partner. Virgin WiFi Legal Info. Is my speed restricted on the Virgin WiFi network? Find a store. Request a call. Let's chat Chat with us.