Where can i find my telephone banking security number

A quick call is often all it takes to settle a wide variety of issues you may encounter with your everyday banking.

We also offer a hour automated service, which allows you to check your balance, make payments, report a card lost or stolen. You'll just need to repeat that short, simple phrase. If you've forgotten your phone banking security number, you can reset it by calling One of our customer service representatives will take you to a phone in a quiet area so you can make the call to set it up. Voice ID will still work when you are suffering from a general cold or sore throat.

Where can i find my telephone banking security number

You just need to upload a photo of your ID plus a selfie and we'll use these to confirm your identity. The quickest and easiest way to register for our digital banking is by downloading our app. If you would prefer to register on a computer or laptop device select 'Register now' below. If you're locked out of mobile or online banking or have you forgotten your log on details, we can help. Our digital banking help tool will get you back online quickly and easily. By choosing a Digital Secure Key, this will give you full access to Online Banking as soon as you complete registration and log on. Once you've set up your new PIN to access the app, you'll be able to set up the app on 2 other devices. This will mean full access to the app and all its features across up to 3 devices. You can review these devices at any time, adding or removing as you like. If you don't have a compatible device or don't want a Digital Secure Key, you can order a Physical Secure Key for delivery when you register for Online Banking or collect one when you register in a branch. More information about secure keys. Alternatively, you can visit one of our branches where a member of staff will assist you. App Store is a service mark of Apple Inc.

Visit our Help page to find out how.

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We also offer a hour automated service, which allows you to check your balance, make payments, report a card lost or stolen. You'll just need to repeat that short, simple phrase. If you've forgotten your phone banking security number, you can reset it by calling One of our customer service representatives will take you to a phone in a quiet area so you can make the call to set it up. Voice ID will still work when you are suffering from a general cold or sore throat. In exceptional situations where you have a more severe illness that affects your voice, we'll verify you using a different method. We may not be able to recognise your voice if the line is bad or it's noisy in the background. If that happens, we'll transfer you to an agent who will verify you by asking you some security questions. Alternatively, you could call us back when you're somewhere less noisy or from a different phone. It should be possible for you to set up Voice ID if you have a speech impediment.

Where can i find my telephone banking security number

One of our customer service representatives will take you to a phone in a quiet area so you can make the call to set it up. Voice ID will still work when you are suffering from a general cold or sore throat. In exceptional situations where you have a more severe illness that affects your voice, we'll verify you using a different method.

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Customer support. You may have been asked to set this up at the time you opened your account. It checks over behavioral and physical vocal traits, including the size and shape of your mouth, how fast you talk and how you emphasise words. Verify yourself using your telephone security number 3. Online Banking. Your Telephone Banking Security Number is a 6 to 10 number that only you will know. If that happens, we'll transfer you to an agent who will verify you by asking you some security questions. The quickest and easiest way to register for our digital banking is by downloading our app. What if i have forgotten my Telephone Banking Security Number? If you do not currently hold a Telephone Banking Security Number and would like to set one up please contact us on Alternatively, you could call us back when you're somewhere less noisy or from a different phone. Voice ID will still work when you are suffering from a general cold or sore throat.

You just need to upload a photo of your ID plus a selfie and we'll use these to confirm your identity. The quickest and easiest way to register for our digital banking is by downloading our app. If you would prefer to register on a computer or laptop device select 'Register now' below.

Visit our Help page to find out how. Register on a desktop device If you would prefer to register on a computer or laptop device select 'Register now' below. Scan the QR code to download. Mobile banking. Branch banking. More information about secure keys. Voice ID will still work when you are suffering from a general cold or sore throat. Useful links. If I'm in a noisy place or it's a bad line, will Voice ID still work? It also means we can use it to help protect you further against fraud.