Xbox refund

Xbox Owners have the option to buy Xbox games from physical stores and return them if they are unsatisfied, xbox refund. However, returning games is xbox refund an option for those that own the Xbox One S or the Xbox Series S since they rely entirely on digital purchases.

Home Home. Xbox subscription cancellations and refunds. You can cancel an Xbox subscription at any time. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded. In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:.

Xbox refund

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below. To start your refund request, sign in. Sign In. Refund eligibility. For single-use items like consumables and in-game currency , your request is likely eligible only if the consumable was not redeemed or used. There are often limits on the number and type of refunds allowed and the monetary compensation that we can provide to each purchaser in a given year. We provide digital game product refunds as part of a consistent and reliable buying experience. However, if it appears refunds are being abused, we reserve the right to stop offering refunds except where legally required. Account protection.

Getting your Xbox device serviced. Pre-order Xbox digital games in the Microsoft Store.

Purchasing games digitally is becoming far more common, as it's very convenient. After all, who can be bothered to go to a store to get a game or order one online and wait for delivery? With digital games, you can make the purchase right from your console. The downside of this is how easy it is to make impulse buys. Thankfully, if you buy an Xbox game digitally and regret it, Microsoft does allow you to ask for a refund. This isn't clear initially, as there is no refund option on the Xbox dashboard itself.

Home Home. Digital Game Purchase Refund Terms. Questions about a refund email? For refunds related to digital game subscriptions, digital gifting, digital game pre-orders, and all other digital gaming offers, see the links below. Xbox subscription cancellations and refunds.

Xbox refund

Games are a wonderful thing, but sometimes they fail to live up to expectations, or in some situations, are downright broken. To no surprise, you'll probably be looking to refund the game if you hit this wall, but unless you know what to do, it's not as simple as you may expect. To start, there are some important terms and conditions worth noting. As stated on the Xbox Support page, most purchases are not eligible for a refund after 14 days. There's been a few exceptions to this rule, with titles such as Cyberpunk , but for the most part, you have a day window. Another important bit of information to know is that submitting a request does not guarantee a refund, so while this guide will point you in the right direction, Xbox has every right to refuse your refund.

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If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. When it comes to enhancing your gaming experience on the Xbox Series X, choosing the right headset…. Here are the best titles you can play right now. Gift cards and Microsoft account balances. In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:. To cancel your subscription on your Xbox console:. Yes, you can refund a game that was received as a gift on Xbox as long as it meets the refund conditions set out by the platform, such as not playing the game extensively and remaining within the eligible refund time period. While this guide has covered everything there is to know about refunding a game on Xbox, users can get more information from the Digital Game Purchase Refund Terms section on the Xbox support page. To learn more about requesting a refund, go to:. If contact us isn't working the way you expect, try the disability answer desk option on this page. Microsoft Store and billing help.

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software. Note: If you can't request a return or get a prepaid shipping label for your return, contact support.

Thankfully, if you buy an Xbox game digitally and regret it, Microsoft does allow you to ask for a refund. Can you help us improve? Yes No. If your request is denied, you can contact Xbox support for further options. Refunds for digital games include Microsoft Store digital game offers, Xbox apps excluding movies and TV apps , digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device. Apple Expand child menu Expand. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Xbox Owners have the option to buy Xbox games from physical stores and return them if they are unsatisfied. Pay a past-due balance to unlock your subscription. You have multiple accounts.