Xbox request refund

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Xbox Owners have the option to buy Xbox games from physical stores and return them if they are unsatisfied. However, returning games is not an option for those that own the Xbox One S or the Xbox Series S since they rely entirely on digital purchases. Fortunately, all is not lost, as Xbox owners who have made digital purchases can get a refund on a game. While it may seem complicated, it is actually pretty straightforward. To simplify things, this guide will cover everything there is to know about refunding a game on Xbox and other valuable tidbits. When a refund has been approved, Microsoft will return the money in a few business days on the same payment method that was used to purchase the game in the first place.

Xbox request refund

Home Home. Questions about a refund email? To check your purchases, see:. Request a refund for digital games. You made the purchase less than 24 hours ago. It might take a few hours for new purchases to appear in your list. If you have the order number for your purchase, you can submit a refund request. Request a refund. If you don't have the order number, wait a few hours and then check back again you may need to refresh the page. You may have made the purchase with a different account. You need to be signed in to the account that made the purchase to see your order and submit a refund request. Sign back in using the account the purchase was made with. Return to the refund request page and check the purchases that may qualify for a refund to see if your purchase is listed.

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Home Home. Xbox subscription cancellations and refunds. You can cancel an Xbox subscription at any time. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded. In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:. Available for the last subscription renewal charge for subscription terms greater than one month.

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out additional eligibility details, guidelines, and resources below.

Xbox request refund

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. To get a refund on a subscription, use our self-help tool below to guide you through the right steps. If you want to change from one Microsoft subscription to another type, read how to switch subscriptions. If you don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard. Learn more. If you have purchased Microsoft or Office, learn how to download or install Microsoft or Office. If you cancel a subscription in the following countries, you may be entitled to a prorated refund. Any subscription length - Canada, Israel, Korea, and Turkey. If you purchased a product or service from another organization, contact them to inquire about returns or refunds.

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Getting your Xbox device serviced. Available for the last subscription renewal charge for subscription terms greater than one month. If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Account protection. Most people pursuing a refund just want to solve a problem, but sometimes the system is abused. Disability answer desk Accessible help and resources to get your Xbox questions answered. Home Home. Get answers. If you were eligible for a refund, you can check the status of your refund on your Microsoft account Order history page. Microsoft training. Send feedback to Microsoft so we can help. Yes No. Payment options and updates. We provide digital game product refunds as part of a consistent and reliable buying experience.

It's no secret that Epic Games is making huge amounts of money from in-game purchases in Fortnite, and it's also no secret that the purchases aren't exactly cheap. Nevertheless, there are times when you may "accidentally" buy something you didn't want, or just get a serious case of buyer's remorse.

While this guide has covered everything there is to know about refunding a game on Xbox, users can get more information from the Digital Game Purchase Refund Terms section on the Xbox support page. Not all subscriptions are eligible for a refund. To refund a game on Xbox:. If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Gift cards and Microsoft account balances. Microsoft subscription benefits. When you request a refund for something you purchased from Microsoft Store, you can track its status online. Resolved my issue. Thank you! Thank you! Accessibility center. You gifted someone a game.