Xfinity ups return

Tuesday, November 21st, AM.

Tuesday, July 6th, PM. I recently moved to an area not serviced by Xfinity and brought my cable box to the local UPS Store for return. I had the shipping label with me that was provided by Xfinity. When I mentioned that the UPS Store was to package and ship the item at no cost to me, he looked perplexed. I was also annoyed that he kept referring to me as "boss. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us. It only cost me eight bucks for a box, but eight bucks is eight bucks.

Xfinity ups return

Monday, September 18th, PM. We recently moved outside of the Xfinity service area, and would desperately like to return our equipment. Here's the bullet points of our adventure:. Thank you for reaching out! Sorry to hear about all these hurdles to get the equipment back. We do have an agreement with the UPS Store to handle returns. The link here below would provide you with all the details to find the closest UPS Store to you. The Xfinity Store could also handle the equipment return. We're over an hour away from the closest Xfinity store, unfortunately. Just to verify, I am able to walk-in to the UPS store in an area of the country not served by Xfinity, with no label, and they are able to take the equipment? No worries! You can walk into any UPS store to handle the return. They would provide you a return label for your reference. You can track the progress of your return at xfinity.

Click Print Shipping Label to print the label for your package. Sorry for the experience. Please allow up to two xfinity ups return for the return to process and your account to reflect these changes.

There are several ways to return the Xfinity equipment and this guide will tell you how. All you need to do is make sure that primary devices like cable or TV boxes, remotes, gateway, and modems are prepared from your end because those are the ones you need to return. If you run into any problems or confusion about it, you can reach out to Xfinity customer support. There could be a number of reasons why you are choosing to return the equipment. You might need to cancel the services because you are switching to a different service provider. You might need to upgrade to high-tier plans or vice versa.

To see these instructions in a different language, see: Chinese Portuguese Russian Tagalog Vietnamese Simple Options to Return Xfinity Equipment Should you need to return your rented equipment, there are four ways to do so: Initiate your return online and send your equipment back with a prepaid UPS shipping label recommended Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. If you don't, you can head directly to a UPS Store near you. Already submitted a return request? You can track your return at the Pending Return Status page.

Xfinity ups return

Need to know how to return Xfinity equipment? You have three options — the first two apply if you need UPS to handle your return. You can use the Xfinity website to arrange for shipping with UPS. If you choose this route, you can get UPS to pick up your package at your home or office or you can take your device to a UPS outlet yourself. The final option is to cut out the middle-man and take your equipment to an Xfinity store yourself. It has its advantages. Would you like more detailed help? The exception is Xfinity mobile devices — you get 14 days to return those. For example, you can return a faulty Xfinity camera or video doorbell and be eligible for a full refund — provided you do so within 30 days of purchase or delivery.

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Sign in and visit the Equipment Return page. Reference the tracking number on your physical receipt if a UPS Store representative packaged the equipment for you. New to the Community? If you don't, you can head directly to a UPS Store near you. There are two ways to do that: by visiting the local Xfinity store or Comcast center, or you can have it shipped via UPS. Xfinity Mobile - How do I return or exchange my device and accessories? Find an Xfinity Retail Store location near you. I am an Official Xfinity Employee. Customer Service. How to Return Xfinity Equipment?

Tuesday, November 21st, AM. Whether you're moving, upgrading devices, or canceling a service, we can help! Visit our Digital Return Center at xfinity.

My Account. Xfinity Community Forum. If you are planning on returning any of the equipment mentioned above, make sure it includes all the these items. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! You can also stop at the nearest Xfinity Store or Comcast Service Center and then make an appointment by visiting Xfinity. Please include your name and address and I'll be happy to help :. Thank you for taking the time to reach out to us here in the Digital Care team. You can also schedule a pickup with UPS to have someone stop by and pick up the equipment from your address as well. We ask that you post publicly so people with similar questions may benefit from the conversation. Reference the tracking number on your physical receipt if a UPS Store representative packaged the equipment for you. Take your equipment and drop it off there. Okay, let's see what we can do to get this return taken care of for you. Xfinity Community Forum. Please send us a direct message with your full name and complete service address to get started. This will send a signal to that specific TV and display an on-screen message to let you know it's the correct TV Box.