Account.live.com

Account.live.com your gamertag or avatar, update your Xbox settings, find and add friends, and more. Set screen time, update content restrictions, account.live.com, and stay on top of incoming friend requests.

Home Home. You see the following error message when you're trying to sign in to Xbox:. This means that there's a problem with your Microsoft account. Solution 1: Check the Xbox status. Check the Xbox status page.

Account.live.com

This step assumes you've tried Reset a forgotten Microsoft account password , but your attempt wasn't successful. If you already tried this but it didn't work, use our Sign In Helper tool. The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours. Improve your chances to successfully recover your account by reading through the following guidance first. Important: The account recovery form can only be used if two-step verification isn't turned on. You'll need a working email account that you can access. We'll use this account to send you information about your request. You can use any active email account, even one belonging to a friend or relative. If possible, complete the form using a device you previously used to sign into your account and at a location where you commonly use that device and that we'll recognize, such as your home or office. Account recovery form. Collect as much information as you can about any Microsoft services you may have used with this account. Answer as many questions as you can as thoroughly as possible.

Account.live.com this resolve the issue? Manage your Xbox profile Edit your gamertag or avatar, update your Xbox settings, find and add friends, account.live.com, and more. With Microsoft Rewards, account.live.com games, watching movies, and having fun with Xbox means real rewards in your pockets.

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If you want to change a known password, see Change your Microsoft account password instead. If the "Enter password" window is still open select Forgotten your password? For your protection, Microsoft must verify your identity before you can proceed with resetting your password. Retype the first part of the email address or the last four digits of the phone number hinted at in the previous window. Confirm the code to create a new password. Learn how to create a strong password.

Account.live.com

Select Reset password below. Reset password. Enter the email address, phone number, or Skype name you use to sign in then select Next. Type the security code into Verify your identity , then select Next. If you need help with your work, school or Entra password, go to Microsoft Online password reset.

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Not enough information. Here you'll find guidance for how to secure your account going forward, make it easier to reset a password, and provide additional methods you can use to verify your account. Microsoft Tech Community. Xbox status page. You have multiple accounts. This waiting period helps protect your account if an attacker accesses your password. Too technical. If contact us isn't working the way you expect, try the disability answer desk option on this page. Game catalog varies over time, by region, and by device. Play multiplayer games Experience the best in competitive and cooperative online gaming with Xbox Game Pass Ultimate or Core. Microsoft security. Not enough pictures. No jargon. Windows Insiders.

If you tried to sign in to your account and received a message that it's been locked, it's because activity associated with your account might violate our Terms of Use. Sign in. The phone doesn't need to be a smartphone, or connected to the internet, it just needs to be able to receive text messages.

Here's what to expect after you've updated your security info:. Home Home. The steps below will help guide you when filling out the account recovery form. Your IT admin will be able to collect this data. Sign in with Microsoft. Set up new game alerts, explore the Game Pass catalog, and download games to your console or PC anytime, anywhere. By pressing submit, your feedback will be used to improve Microsoft products and services. Keep connected to your games and friends, and get the most out of Xbox wherever you are. Add security info to your Microsoft account. If any of the above are outdated or incorrect, make sure to update them. Resolved my issue. Windows Insiders. Microsoft security. Send feedback to Microsoft so we can help. The security info that you replaced will be deleted in 30 days.