Eufy homebase 2 red light meaning

AnkerSupport My Homebase was showing a solid red light this morning. Solid red light does not turn white. Please advise! If so you might contact support eufylife.

I had this setup for closer to a month and suddenly last Thursday the status light switched to red. I tried to hard reset after about 14seconds pushing down the reset button it says unable to connect to internet. I have ruled out the connection problem. The ethernet cable works, so does the internet on that ethernet cable. Removed the static ip address assigned to the homebase. Still no success. Not really.

Eufy homebase 2 red light meaning

Homebase 2 brand new just out of the box , Stuck on a constant solid red light. Tried all of the trouble shooting and the light will not change. Device appears frozen. When I disconnect router it acknowledges there is no internet connection. Frustrating and disappointing. Any advice would be great. Need to get it working asap or will need to return it. And I have also updated the firmware. Not installed at present due to batteries need charging on the cameras. If you are having trouble getting homebase to connect, here are some steps you can follow to reset it. Make sure your internet is working before trying these steps. Unplug homebase power connector and ethernet. Hold down Sync button for seconds to drain residual charge. Wait 20 minutes. Plug in network Plug in power.

We here cannot give you a solution or better help! Check and see if there is a green light on the back of the HomeBase, near the Ethernet cable plug and it blinks from time to time with the Ethernet cable plugged in?

This article is to help you find the cause and correct it. Boot Up Process. HomeBase takes about one minutes to boot up; after HomeBase has finished booting up, the LED will turn from red to white. Please do not disrupt the process. Ethernet Cable Connection. Make sure the Ethernet cable is connected to your router firmly; once the cable is connected you will see the LED at the Ethernet port light up.

Homebase 2 brand new just out of the box , Stuck on a constant solid red light. Tried all of the trouble shooting and the light will not change. Device appears frozen. When I disconnect router it acknowledges there is no internet connection. Frustrating and disappointing.

Eufy homebase 2 red light meaning

This homebase 2 is the replacement for another that you originally purchased. Any ideas to solve this or I have to ask again for a replacement for all these defective devices. Carli did you try resetting the HomeBase 2 on the back of the unit?! A lot of the time this will reset everything and clear any errors or problems that happen. Last night I used the clip to factory reset the system several times, and nothing worked for me. It is already early in the morning and the red LED continuous blinking, it never changes to the blue color. I regret to hear that you have run into problems with the replacement Homebase 2. Rest assured that we will help you resolve the issue as soon as possible. To locate the issue, may I know if there is a green light on the back of the HomeBase, near the Ethernet cable plug and it blinks from time to time with the Ethernet cable plugged in?

Taste crossword clue

Otherwise, HomeBase will not receive sufficient power to work. Frustrating and disappointing. Wait 20 minutes. Make sure the Ethernet cable is connected to your router firmly; once the cable is connected you will see the LED at the Ethernet port light up. Chiquinho July 26, , am 8. They are still investigating the problem. Well, it worked for an hour before happening again! Eufy Home Base 2 constant red light. The green LED keeps blinking, can see the device on the router. I confirmed the MAC address of my HomeBase2, and was able to ping the device on my network througout these troubleshooting stages. The symptoms were the following: Initial error in the app when updating camera settings Error After factory resetting HomeBase2 the inability to connect to app after flashing blue lights After rebooting and factory resetting HomeBase2 solid red LED and inability to connect to app I confirmed the MAC address of my HomeBase2, and was able to ping the device on my network througout these troubleshooting stages. I did.

Dealing with a red light on your Eufy HomeBase can be a frustrating experience.

Springfield what does it say on the app? Asiri1 June 17, , am 5. Solid red light does not turn white. Chiquinho April 25, , pm Springfield April 27, , am Applicable for those products. Plug in network Plug in power. Homebase constant red light Queries. We appreciate your feedback of this site. Introducing the eufy Clean App.