Fitbit not syncing

Fitbit 's wearables work with both Android and iOS, but there are times when a Fitbit might fail to sync with a connected device. This is a fairly common issue, and one that can be annoying when users want to check stats like calories burnedfitbit not syncing, workouts, and more on the app. Sometimes, the issue is temporary, and other times, the Fitbit will refuse to sync at all.

I noticed Android apps stopped syncing last week. I have IOS and it has stopped syncing as well. It syncs with MyFitness Pal for food and water and exercise but not steps or sleep. I have updated my Fitbit app. Any hope for a solution? Hello Rshreck , I hope you're doing well, it's nice to see you around. I appreciate you have taken the time to share your experience with me.

Fitbit not syncing

Get your Fitbit working with your phone, tablet, or computer again. Jump to a Section. If you own a Fitbit, you may occasionally run into an issue where the app tells you the sync process is unable to complete or that the fitness tracker can't be found. Here's what to do when your FitBit won't sync with your iPhone, Android device, or computer. These tips can be used to fix sync problems with all Fitbit tracker models including the Fitbit Charge 3 and Fitbit Versa. Fitbit sync errors are usually related to the fitness tracker becoming disassociated with the smartphone, tablet, computer, or iPod touch it was initially connected to. This can be caused by connecting to too many devices at once, the Bluetooth not working properly, or a minor glitch in the Fitbit's operating system. There are a variety of proven solutions that work with all Fitbit fitness tracker models. Manually sync your Fitbit with your phone. Sometimes the Fitbit app needs a little prodding to initiate sync even after it's opened. To force a sync, tap the member card icon, tap the name of the Fitbit tracker, and then tap Sync Now. Check the Bluetooth settings. A Fitbit tracker syncs data to smartphones, tablets, and computers using Bluetooth , so it won't be able to connect if Bluetooth is disabled on the device. Bluetooth can be turned on and off from quick menus on most smart devices.

In response to Webfeet. Trying to bubble this post back to the top.

Good morning. I'm on the latest version of Android, and my Fitbit is consistently having sync issues. Hey there joeybrown , it's nice to see you around! Thanks for already troubleshooting this syncing issue with your Android phone. Nice way to go! I know this can be a little annoyed, but I'd like you to confirm if the following steps below are the ones you've tried with our support team:. Was my post helpful?

Home - Gear - Fitbit Not Syncing? If you find yourself in that frustrating position with your Fitbit, this article is for you. This allows you to see all the details on a larger screen, compare workouts, and then have the information for later. How often you sync your Fitbit is up to you. Fitbit recommends that you sync daily, although most Fitbits can record information for up to a week. If you only want to sync every few days, that is completely reasonable. I personally like to sync after every workout. I want my phone app to have all of the information from that workout so I can look at it later. There can be a couple different reasons why a Fitbit would stop syncing. Somehow they have become disassociated.

Fitbit not syncing

Affiliate links on Android Authority may earn us a commission. Learn more. Even in an era of Apple Watches, Pixel Watches, and Garmin devices, Fitbits remain synonymous with fitness tracking for many people. The short version is that something is probably disrupting the connection between your Fitbit and your phone. It could be a problem with Bluetooth, but it could also be a software issue, such as the Fitbit app failing to fetch data automatically. It might also be that you have multiple devices trying to sync with your tracker. There could be Bluetooth range or interference issues, either of which you may be able to mitigate by bringing your Fitbit closer to your phone, preferably within a few feet. It might also be that your phone or Fitbit is slow, in which case it could stand a restart or update. You probably have the wrong time zone set in the Fitbit app.

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They are fantastic and I never have had an issue with syncing, downloading etc. However, as with any other electronic device, Fitbits sometimes run into problems. So i al always the loser in group challenges. Hopefully these steps help some of you. Please try the following:. In response to LauraMichelle Returning both my Fitbit Versa.. View best answer in original post. In response to ChrisFtBt. To set up your device again: Go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices. Absolutely, seems this is an issue for quite a few people. Have you tried syncing with any other device? It's nice to see you too Rshreck thanks for taking the time to reply. In response to Jeopardey. This should fix the problem as long as the issue wasn't caused by hardware damage.

My Versa 3 stopped communicating with the app, will not sync. With the single button on the side I try to reset but all that comes up is the Alexa set up and will not power off or reset. Go to the Best Answer.

To fix this, simply turn on Bluetooth on your phone and try to sync again. Following previously advised troubleshooting steps did not resolve. Do you have any other devices that you could try to sync with? Did the app automatically update? As a result I can no longer get notifications or phone calls via my fitbit. If you think the server might be down, try syncing your device at a later time. For example, the app was last synced Tuesday afternoon when I added the device back , but the app says I've walked almost 2k steps today. Vote for it or mark it as a Solution! But what if you're left asking, "How do I sync my Fitbit that refuses to sync even after all these steps? I now just want a solution to this as there is clearly an issue. Then restart the Fitbit device, turn Bluetooth back on and reopen the app. Restarting the app can often fix small bugs that are preventing it from working properly. Anyone else having this problem?