How to email customer service at amazon

You can browse our Customer Service job listings on amazon. Once you find the right opportunity, click apply and follow the prompts to complete the process. Your information will be saved from the last time you applied.

Amazon is an American electronic commerce company headquartered in Seattle, with a new second headquarters in Arlington Virginia. It is the largest Internet-based retailer in the United States. Amazon responds quickly and efficiently to customer service problems. Lately, Amazon has been having problems with product returns , incomplete refunds repeatedly or refunds sent to the wrong card. We are monitoring this issue closely. Recently, the company did not refund a purchase despite a warranty, and charged a restocking fee. Try going through the company help page it almost always works and then escalate to one of these executive contacts.

How to email customer service at amazon

For legal issues, you should dial: - Amazon's response time for customer service can vary depending on the nature and complexity of the issue, but the company aims to respond to all inquiries as quickly as possible. To contact Amazon's customer service by email, you can use this email address: cis amazon. To contact Amazon's support team by email, you can log in to your Amazon account, click on the "Help" button at the top of the page, and then select the "Contact Us" option. From there, you can choose the option to send an email to Amazon's customer service team and then fill out the online form with your inquiry or issue. Unfortunately, response times for email inquiries can be longer. For that reason, the company recommends using phone or chat support options for more urgent requests. Reaching out to an Amazon customer service representative is straightforward. Start by logging into your Amazon account and directing yourself to the 'Help' section. There, select 'Need More Help? Opt for the 'Phone' or 'Call Me' options if you need direct communication. Amazon's dedication to stellar customer experience ensures every query is met with a personal and timely response. The e-commerce platform is available to help customers at any time, regardless of the time zone or the hour.

How to Contact Amazon?

The Customer Service team has a very clear purpose — to prevent, solve problems and delight our customers. Our team supports customers in 16 languages from more than locations around the globe. Everyone who works for Customer Service is focused on preventing and solving problems for customers, from designing and developing self-service technologies, building and managing products and programs, to interacting directly with customers. The Customer Service team is constantly innovating to raise the bar on customer experience. We play a critical role in listening to customers and escalating pain points to enable Amazon to improve and deliver world-class customer service. Fabrizio joined Amazon in as a Customer Service associate in Italy.

Kurt the CyberGuy is an award-winning journalist, investor and innovator who has a deep love of technology, gear and gadgets that make life better. Our reports contain affiliate links that earn us a commission when a reader buys independently selected gadgets and gear within our articles. This supports our work investigating technology. More about our policies are here. While speaking with a good friend Steve recently, he shared how frustrating it is to reach a human being for help with your needs at giant retailer Amazon. While Amazon prides itself on its speedy delivery system and accuracy with orders, mistakes can happen. To start, the quickest way would be to first try visiting their Customer Service page. You can do this by logging into your Amazon account, hovering over your name in the top right-hand corner, and clicking Customer Service. And if you need help with a different item, they give you two other options:. By clicking this option, Amazon will give you more options of what they can help you with.

How to email customer service at amazon

Last Updated: March 24, Fact Checked. This article was co-authored by wikiHow staff writer, Sophia Latorre. Sophia Latorre is a Content Manager on the wikiHow team. Now, she writes, edits, and reviews articles for the wikiHow Content Team, working to make the content as helpful as possible for readers worldwide. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 2,, times. Learn more If you want to contact Amazon, you can call their customer service by dialing Another way to contact Amazon is to use their online contact form.

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Before you contact Amazon's customer support, take a few minutes to think about your request and articulate it as clearly as possible. During your assessment, be in a quiet and comfortable place with no distractions. To contact Amazon's customer service through the live chat feature, you can log in to your Amazon account, click on the "Help" button at the top of the page, and then select the "Contact Us" option. Your job application. This includes your name, email address, phone number, and other account details. Remember, you can check the status of your application any time by signing back into your profile. Have your account information ready. Customer Service Associate Application Guide. Some of Amazon's top products include the Amazon Echo, a voice-activated speaker and virtual assistant that can perform a variety of tasks, and the Kindle e-reader, which allows users to download and read books and other materials. Getting started The first stage of the online application process consists of a series of questions and assessments that help us to get to know you better. This is a brief, informal conversation to determine if you are a good fit for the role. Customer Service:

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More contact details. NOTE: Please read our guide to resolving a customer service dispute before reaching out to an executive at Amazon. Larry B Yqd Mar 19, This stage usually takes approximately one hour to complete. Radi S. It will save you time in the long run! How Good is Amazon's Customer Service? She's a wonderful person and she helped me figure out what I needed to do next. Amazon is committed to a diverse and inclusive workplace. We want to get to know the authentic you, as there are many types of successful people at Amazon.